Catering Manager

Job Overview:

The Catering Manager’s main function is to provide hands-on sales and service oversight for Banquet functions while maximizing revenue, meeting and exceeding budgeted goals and fulfilling an exceptional customer service experience. As a Mission Inn Catering Manager, one would solicit, negotiate, and book new and repeat business via outside sales calls, telemarketing, mailings, networking, and other methods, while creating a positive experience for our repeat, new and prospective clients.

The successful candidate would:

• Have a thorough knowledge of the practices and procedures of catering sales, food and beverage and hospitality professions.
• Have a thorough knowledge of sales production and cost-effective selling
• Exhibit effective communication skills
• Have demonstrated experience in effectively negotiating contracts, terms and conditions, and pricing with vendors
• Successfully influence and sell prospective professional and social guests.
• Have a completed bachelor’s degree (preferred).
• Have a minimum of 3 years as a Sales or Catering Manager.
• Have a working knowledge of Delphi preferred.
• Present themselves and the organization professionally
• Have excellent time and priority management.
• Have a positive can-do, attitude with the ability to deliver results.

MAJOR RESPONSIBILITIES:

• Set, meet and exceed assigned revenue goals
• Maximize revenues and strategize sales efforts
• Prepare and execute contracts
• Solicit new business
• Finalize food and beverage and meeting room setup requirements
• Upgrade and upsell menus to achieve food and beverage cost
• Master the forecast and budget, and maintain a strong understanding of the market and where the organization needs to fill business into open time periods
• Full understanding of profit and flow through
• Keep accurate and up-to-date records in the designated system
• Represent the organization at trade shows as well as other on or off-site events
• Maintain a complete understanding of catering sales standard operating procedures and ensure adherence to these guidelines
• Establish and maintain customer contact at all functions
• Recommend and identify innovative ideas, methods and markets for business growth, development, and a positive impact on the team and the organization.
• Consistently maintain a professional business appearance, demeanor, and level of communication.
• Promote an environment of trust, honesty, and comradery within the organization.
• Ensure a positive experience for our customers.
• Perform additional tasks and duties as assigned or as related to the expected deliverables.

Physical Requirements:

• Use of a computer and keyboard to generate various work-related documents
• Frequently sitting
• Ability to concentrate and remain focused in busy environments
• Ability to freely navigate a venue, including stairs and uneven pavement.
• Carrying or lifting items weighing up to 30 pounds
• Handling objects, files, equipment and materials for events or tradeshows, etc.

Additional Requirements:

• Communication skills are utilized constantly when interacting with clients, co-workers, and supervisors.
• Reading, writing and grammatical abilities constantly utilized.
• Mathematical skills, including basic math are used frequently.
• Problem solving, reasoning, motivating, and training abilities are often used.
• Fluent in English. Bilingual in Spanish, helpful but not required.

Company Details:

Mission Inn Hotel & Spa is an Equal Opportunity Employer. We are committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. Mission Inn Hotel & Spa prohibits harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.missioninn.com/privacy-policy

The Mission Inn Hotel & Spa is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at humanresources@missioninn.comto advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Compensation & Benefits Details: An employee’s pay may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution, and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. The salary range is what we believe to be the range of possible compensation for this role at the time of this posting and may be modified in the future. Note: No amount of pay is wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law, regulations, or relevant ordinances.

We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, and a 401(k) Plan.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Ability to Commute:

• Riverside, CA 92501 (Required)

Ability to Relocate:

• Riverside, CA 92501: Relocate before starting work (Required)

Work Location: In person

Salary : $75,000