General Manager

General Manager

The beautiful and iconic Mission Inn Riverside is seeking a General Manager for this very busy and highly rated destination resort. This amazing resort is a destination property and will require a highly experienced luxury background.

Duties:

- Oversee all aspects of the hotel operations, including front desk, housekeeping,
maintenance, and food service
- Develop and implement strategies to maximize revenue and profitability
- Ensure exceptional guest experiences by maintaining high standards of service and
cleanliness
- Train, supervise, and motivate staff to provide excellent customer service
- Manage budgets and financial performance of the hotel
- Collaborate with other departments to ensure smooth operations and guest satisfaction
- Implement and enforce company policies and procedures
- Maintain a safe and secure environment for guests and employees
- Handle guest complaints and resolve issues in a timely manner

Qualifications:

- Previous experience in hotel or restaurant management required
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of Aloha POS system is preferred
- Familiarity with food safety regulations and procedures
- Ability to handle multiple tasks and prioritize effectively
- Strong problem-solving skills with attention to detail

We offer competitive compensation, including benefits such as health insurance, retirement plans, and paid time off. If you have a passion for hospitality and possess the necessary qualifications, we would love to hear from you.

To apply, please submit your resume along with a cover letter highlighting your relevant experience.

Company Details:

Mission Inn Hotel & Spa is an Equal Opportunity Employer. We are committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. Mission Inn Hotel & Spa prohibits harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.missioninn.com/privacy-policy

The Mission Inn Hotel & Spa is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at humanresources@missioninn.comto advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Compensation & Benefits Details: An employee’s pay may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution, and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. The salary range is what we believe to be the range of possible compensation for this role at the time of this posting and may be modified in the future. Note: No amount of pay is wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law, regulations, or relevant ordinances.

We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, and a 401(k) Plan.

Job Type: Full-time

Pay: $260,000.00 - $275,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• General Manager: 5 years (Required)

Work Location: In person

Salary : $260,000 - $275,000