Sales Manager

Job Overview:
The Mission Inn Hotel & Spa is seeking a highly motivated and experienced Sales Manager to join our team. As a Sales Manager at the Mission Inn Hotel, you will be responsible for leading and managing a team of sales professionals, driving sales growth, and developing new business opportunities. The Sales Manager is responsible for managing corporate preferred (Landmark) transient segments and corporate group segment with a focus on increasing volume of business, ADR, the number of active Landmark accounts and annual production with The Mission Inn Hotel & Spa standards and while meeting employee, guest and owner expectations. This is a key leadership role within our organization, and we are looking for someone who is passionate about sales, has strong business acumen, and can effectively manage a sales team. Hotel experience required.

Duties and Responsibilities:

• Fully develop and penetrate Corporate Negotiated & Corporate Group market segments
• Achieve room night and revenue goals for all segments
• Maintain weekly telephone and outside solicitation, travel agency presentations
• Make a minimum of 30 solicitation calls per day
• Develop new accounts and maintain growth of existing accounts
• Is current on market conditions and competitors
• Abides by all sales office procedures and systems
• Participate in sales or revenue management meetings as directed
• You must be able to travel to attend workshops, tradeshows, conventions, etc. and may be required to work nights, weekends, and/or holidays
• Perform job functions with attention to detail, speed and accuracy.
• Prioritize and organize.
• Negotiate, convince, sell and influence professionals and hotel guests.
• Be a clear thinker, remaining calm and resolving problems using good judgement.
• Follow directions thoroughly
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Understand guest's service needs.
• Maintain confidentiality of guest information and pertinent hotel data.
• Respond to all inquiries, phone calls, emails in a timely manner
• Communicate in a clearly and affectively with guests, clients and co-workers in both written and verbal forms.

Qualifications and Requirements:

Requirements include some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience and a related degree is preferred. Prior hotel sales experience is also preferred.

• Proven track record of exceeding production goals
• Must have at least 1 year of BT sales experience, preferably in the downtown market.
• Able to develop sales plans with measurable results and explore networking opportunities
• Possess excellent written and verbal communication skills, have a polished and professional demeanor
• Experience with Lanyon, Delphi, Opera PMS platform is preferred