Food & Beverage Manager

Job Description

Job Description

Position Overview :

The F&B Manager is responsible for the execution of the Museum's food and beverage operations, with a primary focus on maintaining and enhancing the Museum's food and beverage offerings in our Concessions, Event Plaza, Speakeasy, and private event operations. ensuring the creation of a unique, world-class guest experience, exceptional service and memorable encounters. The F&B Manager participates in the oversight of department Reporting to the Sr. Director of Food & Beverage, the F&B Manager is a key member of the management team, providing strong leadership in support of the mission, vision, and values of the organization.

Major Tasks and Responsibilities :

• Foster a culture of world-class service, ensuring exceptional guest interactions.
• Act as the F&B Manager-on-Duty during operating hours when necessary.
• Participate in developing and delivering unique guest interactions that showcase the multitude of stories told throughout the museum, including creating era-inspired drinks, recipes, techniques, ingredients, and stories to engage staff and guests.
• Participate in the oversight of the presentation and staffing of food and beverage offerings at the Museum, setting standards and expectations for staff conduct.
• Take an active role in scheduling, payroll approvals, and coordinating time off requests, ensuring appropriate staffing levels within budget constraints.
• Support compliance with City of Las Vegas and Southern Nevada Health District regulations, including staff work cards, food safety, and alcohol service security plans.
• Contribute to the supervision and professional development of F&B staff, providing guidance, coaching, and modeling exceptional hospitality behaviors.
• Work with management team to implement programs that incent, recognize, and reward behaviors that are consistent with a world-class guest experience.
• Manage food and beverage functions, ensuring efficient cash control, inventory management, alcohol control, food safety, cleanliness, security, legal compliance, and friendly transaction processing.
• Contribute to refining standard operating procedures and providing specific training opportunities to improve staff performance.
• Collaborate on the development and enhancement of the Museum's food and beverage offerings, including the cocktail program, food menu, and catering menu in the various F&B locations.
• Take an active role in procurement and management of all F&B supplies to ensure proper purchasing, receiving, and inventory control protocols for alcohol products, produce, dry goods, glassware, flatware, etc.
• Maintain regular communication with other departments to ensure a seamless guest flow throughout the Museum and contribute to the overall quality of the guest experience.
• Collaborate with management in handling building evacuations, guest injuries, security concerns, and other emergency situations.
• Work cross-departmentally to maximize net revenues while ensuring world-class guest experiences for facility rentals, public programs, and special events.
• Develop menus for Museum events, public programs, and private rentals, within financial constraints and consistent with expectations.
• Stay informed about organizational and community happenings to provide guests with relevant information and actively promote upcoming programs and events.
• Demonstrate leadership in fostering an innovative, inclusive, and excellent work environment.
• Other duties as assigned.

Experience / Qualifications / Requirements :

Education :   Culinary school diploma or degree in food service management or related field. Work experience may be considered as a substitute for academic credential.

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