What are the responsibilities and job description for the Data Operations Analyst (San Diego, CA) position at The Mom Project?
Our Customer is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. They are laser-focused on their customers, live and breathe innovation, and champion those who dare to dream. Their Mission is powering prosperity around the world. They do it by attracting the world’s top talent, bringing vital partners into their global platform, and leaving the world a better place through exceptional corporate citizenship.
We are seeking a Data Operations Analyst on a contract basis to support our Customer’s business needs. The ideal candidate will be responsible for analyzing and interpreting large sets of interval data to identify and resolve scheduling-related issues. They will collaborate with capacity planning and real-time operations to ensure optimal scheduling practices and efficient resource allocation. The Scheduling Analyst will also play a key role in developing strategies to prevent reoccurrences of scheduling problems. This is a hybrid role in the San Diego, CA office. Will consider Tucson, AZ and Atlanta, GA candidates.
Responsibilities
Perks are available through Mom Pay (Available upon completion of waiting period for eligible engagements)
Benefits: Medical, Dental, and 401k (no match)
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
We are seeking a Data Operations Analyst on a contract basis to support our Customer’s business needs. The ideal candidate will be responsible for analyzing and interpreting large sets of interval data to identify and resolve scheduling-related issues. They will collaborate with capacity planning and real-time operations to ensure optimal scheduling practices and efficient resource allocation. The Scheduling Analyst will also play a key role in developing strategies to prevent reoccurrences of scheduling problems. This is a hybrid role in the San Diego, CA office. Will consider Tucson, AZ and Atlanta, GA candidates.
Responsibilities
- Analyze complex scheduling data to identify patterns, trends, and anomalies.
- Resolve scheduling conflicts and issues in a timely and effective manner.
- Collaborate with cross-functional teams to optimize scheduling processes and resource allocation.
- Develop and implement strategies to prevent future scheduling issues.
- Generate detailed reports and provide actionable insights to management.
- Continuously monitor and adjust schedules to accommodate changing business needs.
- Assist in the development and maintenance of scheduling tools and systems.
- BA/BS preferred
- Proven experience as a Scheduling Analyst or similar WFM role.
- Strong analytical and problem-solving skills.
- Proficiency with data analysis tools and software.
- Experience with Python programming is a plus.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Experience with JIRA
Perks are available through Mom Pay (Available upon completion of waiting period for eligible engagements)
Benefits: Medical, Dental, and 401k (no match)
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
