What are the responsibilities and job description for the Desktop/IT Support Technician position at The Mom Project?
Our client is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. Their mission is to realize the potential of their clients, professionals and partners by building the real estate solutions of the future.
We are seeking a Field Support Technician on a contract basis to help support our Customer’s business needs. This role is onsite in New York City.
Responsibilities
Perks are available through Mom Pay (Available upon completion of waiting period for eligible engagements)
Benefits: Medical, Dental, and 401k (no match)
Please note: In order to create a safe, productive work environment, our client is requiring all contractors who plan to be onsite to be fully vaccinated according to the CDC guidelines. Prior to coming into our offices, contractors will be required to attest that they are fully vaccinated.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
We are seeking a Field Support Technician on a contract basis to help support our Customer’s business needs. This role is onsite in New York City.
Responsibilities
- Desktop support helping a wide range of end users
- Responding to tickets
- Maintaining office technology
- Front-facing customer service
- 5 years of enterprise experience (2nd level support) with focus on customer service
- Systems/Software proficiencies: MS Intune, Ticketing Systems, MS Office Suite
- Experience with Remote software tools, Lifecycle management
- Level 1 & Level 2 software support enterprise level
- Backend office MS Office Support
- MS Intune
- Active Directory
- Remote management
- Incident Request Management
Perks are available through Mom Pay (Available upon completion of waiting period for eligible engagements)
Benefits: Medical, Dental, and 401k (no match)
Please note: In order to create a safe, productive work environment, our client is requiring all contractors who plan to be onsite to be fully vaccinated according to the CDC guidelines. Prior to coming into our offices, contractors will be required to attest that they are fully vaccinated.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
