What are the responsibilities and job description for the Non-IT Program Manager position at The Mom Project?
Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.
We are seeking a Non-IT Program Manager on a contract basis to help support our Customer’s business needs. The main function of a Non-IT Program Manager is to plan, direct, or coordinate data collection activities in such fields as engineering, research and development, financial systems and product roll-out, etc., or any other non-IT-based project. The role is 100% remote to these locations: Baltimore, MD, Boston, MA, Houston, TX, Los Angeles, and San Diego, CA .
What You’ll Do:
Coordinate research projects, including full management of scheduling for remote human data collection and annotation programs
Partner with the program manager and vendor to track data collection progress, completion, and follow-ups
Collaborate with vendors to recruit and assign data collectors to various study programs
Manage capacity and resources to plan and assess the feasibility of projects
Confer with program managers and science teams to discuss and map out project specifications and procedures
Coordinate progress of training, studies, and annotation efforts with Project Managers
Liaise between cross-functional teams to ensure timely planning and distribution of research studies
Track vendor KPIs and success metrics as defined by the program manager and escalate any deviations accordingly
Run weekly and monthly status update meetings with vendor leads
Coordinate QA and pilot testing process with science teams, program managers, and vendor project managers
Coordinate onboarding and off-boarding of data collectors through vendor program
Must Haves:
3-5 years of research program management
Wide-scale data collection management background
Expertise in user testing
Corporate experience with data collection
Ability to track multiple projects at once (Excel and Google Sheets)
Strong communication skills with XFNs
Verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills
Strong ability to work independently and manage one’s time
Strong leadership and mentoring skills are necessary to provide support and constructive performance feedback
Strong knowledge of production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio, etc.
Nice to Haves:
Some command line prompt coding skills - CMD (use terminal to insert code)
Human research lab management experience
Education:
Bachelor's degree in business administration or a related field
PMI or PMP certification preferred
Agile/Scrum certified preferred
Hours & Location:
M-F, 40 hours/week . The role is 100% remote to these locations: Baltimore, MD, Boston, MA, Houston, TX, Los Angeles, and San Diego, CA .
All applicants applying for U.S. job openings must be legally authorized to work in the United States and must have US residency at the time of application.
Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefits Program
Accrued PTO: Up to 15 days per 12 months on assignment
New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)
Remote Options: The position is 100% remote to the locations below:
Baltimore, MD
Boston, MA
Houston, TX
Los Angeles, CA ($69.66 - $79.66)
San Diego, CA ($66.40 - $76.40)
We are seeking a Non-IT Program Manager on a contract basis to help support our Customer’s business needs. The main function of a Non-IT Program Manager is to plan, direct, or coordinate data collection activities in such fields as engineering, research and development, financial systems and product roll-out, etc., or any other non-IT-based project. The role is 100% remote to these locations: Baltimore, MD, Boston, MA, Houston, TX, Los Angeles, and San Diego, CA .
What You’ll Do:
Coordinate research projects, including full management of scheduling for remote human data collection and annotation programs
Partner with the program manager and vendor to track data collection progress, completion, and follow-ups
Collaborate with vendors to recruit and assign data collectors to various study programs
Manage capacity and resources to plan and assess the feasibility of projects
Confer with program managers and science teams to discuss and map out project specifications and procedures
Coordinate progress of training, studies, and annotation efforts with Project Managers
Liaise between cross-functional teams to ensure timely planning and distribution of research studies
Track vendor KPIs and success metrics as defined by the program manager and escalate any deviations accordingly
Run weekly and monthly status update meetings with vendor leads
Coordinate QA and pilot testing process with science teams, program managers, and vendor project managers
Coordinate onboarding and off-boarding of data collectors through vendor program
Must Haves:
3-5 years of research program management
Wide-scale data collection management background
Expertise in user testing
Corporate experience with data collection
Ability to track multiple projects at once (Excel and Google Sheets)
Strong communication skills with XFNs
Verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills
Strong ability to work independently and manage one’s time
Strong leadership and mentoring skills are necessary to provide support and constructive performance feedback
Strong knowledge of production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio, etc.
Nice to Haves:
Some command line prompt coding skills - CMD (use terminal to insert code)
Human research lab management experience
Education:
Bachelor's degree in business administration or a related field
PMI or PMP certification preferred
Agile/Scrum certified preferred
Hours & Location:
M-F, 40 hours/week . The role is 100% remote to these locations: Baltimore, MD, Boston, MA, Houston, TX, Los Angeles, and San Diego, CA .
All applicants applying for U.S. job openings must be legally authorized to work in the United States and must have US residency at the time of application.
Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefits Program
Accrued PTO: Up to 15 days per 12 months on assignment
New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)
Remote Options: The position is 100% remote to the locations below:
Baltimore, MD
Boston, MA
Houston, TX
Los Angeles, CA ($69.66 - $79.66)
San Diego, CA ($66.40 - $76.40)
Salary : $70 - $80
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