Product Manager (Hybrid - San Diego, CA)

Our Customer is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. They are laser-focused on their customers, live and breathe innovation, and champion those who dare to dream. Their Mission is powering prosperity around the world. They do it by attracting the world’s top talent, bringing vital partners into their global platform, and leaving the world a better place through exceptional corporate citizenship.

We are seeking a Product Manager on a contract basis to support our Customer’s business needs. This role is hybrid in San Diego, CA.

Responsibilities

• Work closely with teams in Product, Sales, Marketing, and Operations to improve the effectiveness of lead generation efforts, focusing on both the quality and quantity of leads, and identify the best mix of channels for optimal results.
• Develop and implement a comprehensive lead management strategy to capture, qualify, and distribute leads effectively.
• Drive operational excellence and rigor based on review of current processes through documentation and analysis of process and data flows and the identification of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business.
• Design new global process flows as well as internal tool/ CRM/ 3rd party tool requirements and run point on implementation in partnership with Product/ Engineering.
• Lead the operational vision for process domains, manage a wide variety of projects simultaneously and balance long-term solutioning with continuous improvement and tactical wins.
• Regularly communicate with stakeholders across the Sales organization to define global Operations roadmap, execute on projects and establish effective feedback loops with central/ regional teams.
• Partner and influence numerous cross-functional partners across the organization, including Product Management, Engineering, Legal, Privacy, etc. to ensure best in class collaboration across all Operations projects.
• Synthesize project work for leadership consumption to make effective, analytically driven decisions regarding the global operating model.
• Willingness and ability to travel and to work with stakeholders across multiple time zones.
  
  

Skills And Qualifications

• Bachelor’s Degree in a numerate or business related subject (Business Management, Finance, Statistics, Finance, Computer Science, Mathematics, Information Systems, etc.). MBA or graduate degree in an analytical field preferred.
• 5 years of experience in roles such as Product Management, Technical Product Management, Business Operations, Consulting, or Risk Management. Extensive experience in process design, standardization & continuous improvement.
• Track record of working directly with Internal Product teams on the design and implementation of internal tool development projects and/or 3rd party solutions.
• Demonstrated problem solving experience, providing sound business insights and recommendations.
• Proven experience working independently, to manage multiple projects simultaneously and to drive initiatives in a cross-functional environment.
• Proven stakeholder management experience – including managing multiple partners simultaneously.
• Proficient in data analysis and presentation tools (e.g., Excel/Google Sheets, presentation software) with a knack for conveying complex information clearly to general audiences.
  
  

Preferred Qualifications

• Experience developing and executing lead management and demand generation strategies for software or technology products/services.
• MBA or graduate degree in an analytical field.
• Experience in multiple different Sales Go-To-Market motions, including Outsourcing Operations.
• Experience in Change Management.
• Experience in being a member of globally operating organizations within a matrix structure.
  
  

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Perks are available through Mom Pay (Available upon completion of waiting period for eligible engagements)

Benefits: Medical, Dental, and 401k (no match)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.