What are the responsibilities and job description for the Program Manager position at The Mom Project?
Non Profit Program Manager
Bay Area, CA
Direct Hire, W2
Join a fun and mission-driven team that provides healthy, hot meals to over 350 older adults every day.
The Meals on Wheel/Senior Meals Program Manager has the responsibility of directing and supervising the day-to-day management and administrative functions of Spectrum's Title Ill-CI Nutrition Program (Congregate Meal Program), and Non-Title III-C Catered Meals in a timely, cost efficient manner while ensuring contract compliance with funding sources. Responsible for the overall planning of quality services provided by the kitchen management and staff.
Primary Responsibilities
Nutrition Management
Establish and maintain plans and procedures for the development and implementation of a comprehensive and coordinated nutrition program for the elderly (to include congregate information and referral, and addressing the general needs of the clients).
Plan and implement the quarterly In-Service meeting for food preparation staff, Site Coordinators, Delivery Drivers, and volunteers. Develop and compile in-service education resource materials.
Participate in the on-going assessment and evaluation of the food service and nutrition education components to meet changing needs and service priorities as necessary
Develop recipes and plan menus for congregate meals, and Non-Title Ill Catered Meals.
Implement the nutrition education component of the program for congregate clients.
Kitchen Management & Meal Delivery
Responsible for the efficient, safe and high quality processes of our production kitchen
Develop and implement kitchen policies and procedures (include H.A.C.C.P. requirements).
Provide training and technical assistance to meal site staff.
Responsible for purchasing capital equipment for kitchen
Project Compliance & Fundraising
In conjunction with site coordinators, plan and coordinate program activities with other center activities.
Implement and maintain internal management information, monitoring, and evaluation systems as required by administration and funding sources.
Function as a liaison with appropriate agencies to mobilize available resources to the fullest extent possible in support of senior nutrition and other senior programs.
Ensure the accurate preparation and timely submission of all reports as requested by the Area Agency on Aging and other funding sources.
Work with administration to develop proposals, grant requests, contracts, and amendments.
Ensure all important documents are appropriately filed and that program data is recorded and managed in a manner that allows the data to be accessed and used in a simple, timely, and relevant fashion.
Communications & Public Relations
Provide information to the public through the use of print and electronic media, newsletters, and personal appearances.
Represent all agency programs in client and public settings including but not limited to outreach events, fundraisers, community groups and partner sites.
Supervise Staff
Hire, discipline, conduct annual reviews, and terminate as needed with Executive Director approval.
Process routine accounting/personnel forms such as employee time sheets, travel expenses vouchers, vacation requests, applications for employment, etc.
Conduct regular performance evaluations for department staff.
The minimum quali?cations, physical demands and work environment characteristics described below are representative of those that must be met or will be encountered by an employee while performing the primary responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary responsibilities.
Minimum Quali?cations
Three to five years of community service management or supervision experience.
Bachelor or Associate degree in nutrition, food service or related field highly desired.
Registered Dietitian with membership in the American Dietetic Association and an appropriate bachelor's degree preferred. Preferably with a strong food service background and experience in institutional management and good service.
Strong computer skills for data collection, office work, menu planning, and recipe development.
Bilingual/biliterate in (Spanish, Cantonese or Mandarin and English) desirable.
ServSafe Manager Certified (within two months of hire).
Experience in planning, development, and implementation of senior citizen programs or other service programs.
Experience in supervision and effective delegation.
Must have own transportation for use on job, valid California Driver's License, proof of personal automobile insurance and acceptable driving record to our insurance provider.
Physical Demands
While performing the duties of this job the employee is regularly required to sit, stand and move from one area to another
Finger Dexterity for activities such as typing, use of the computer mouse, computer usage, recording money, grasping, repetitive motions
The employee is occasionally required to bend, reach, lift and relocate up to 30 lbs.
Vision abilities required include close vision, distance vision and ability to adjust focus
Work Environment
The work is primarily performed indoors and outdoors
Able to withstand extreme temperatures, hot and cold
The noise level in the kitchen maybe loud at times due to use of equipment
Daily travel in Alameda County required
Evening and weekend responsibilities as needed
General Competencies
Strive for improvement in self and for Spectrum; make recommendations for improvements
Respond timely to requests for information, service and assistance
Demonstrate a positive and productive attitude; have an open mind and be objective, trustworthy, honest and ethical
Maintain a high level of professionalism and confidentiality
Treat each Spectrum employee/manager as if they were an internal customer Organizational
Provide outstanding customer service to all internal and external customers
Use and conserve organizational resources efficiently and effectively, and prioritize and plan work activities
Demonstrate consistency, reliability, accuracy and thoroughness
Show respect and sensitivity toward cultural differences
Promote a harassment and discrimination free environment
Follow or exceed organizational standards
Adhere to company policy and procedure; support Spectrum's goals and values
Bay Area, CA
Direct Hire, W2
Join a fun and mission-driven team that provides healthy, hot meals to over 350 older adults every day.
The Meals on Wheel/Senior Meals Program Manager has the responsibility of directing and supervising the day-to-day management and administrative functions of Spectrum's Title Ill-CI Nutrition Program (Congregate Meal Program), and Non-Title III-C Catered Meals in a timely, cost efficient manner while ensuring contract compliance with funding sources. Responsible for the overall planning of quality services provided by the kitchen management and staff.
Primary Responsibilities
Nutrition Management
Establish and maintain plans and procedures for the development and implementation of a comprehensive and coordinated nutrition program for the elderly (to include congregate information and referral, and addressing the general needs of the clients).
Plan and implement the quarterly In-Service meeting for food preparation staff, Site Coordinators, Delivery Drivers, and volunteers. Develop and compile in-service education resource materials.
Participate in the on-going assessment and evaluation of the food service and nutrition education components to meet changing needs and service priorities as necessary
Develop recipes and plan menus for congregate meals, and Non-Title Ill Catered Meals.
Implement the nutrition education component of the program for congregate clients.
Kitchen Management & Meal Delivery
Responsible for the efficient, safe and high quality processes of our production kitchen
Develop and implement kitchen policies and procedures (include H.A.C.C.P. requirements).
Provide training and technical assistance to meal site staff.
Responsible for purchasing capital equipment for kitchen
Project Compliance & Fundraising
In conjunction with site coordinators, plan and coordinate program activities with other center activities.
Implement and maintain internal management information, monitoring, and evaluation systems as required by administration and funding sources.
Function as a liaison with appropriate agencies to mobilize available resources to the fullest extent possible in support of senior nutrition and other senior programs.
Ensure the accurate preparation and timely submission of all reports as requested by the Area Agency on Aging and other funding sources.
Work with administration to develop proposals, grant requests, contracts, and amendments.
Ensure all important documents are appropriately filed and that program data is recorded and managed in a manner that allows the data to be accessed and used in a simple, timely, and relevant fashion.
Communications & Public Relations
Provide information to the public through the use of print and electronic media, newsletters, and personal appearances.
Represent all agency programs in client and public settings including but not limited to outreach events, fundraisers, community groups and partner sites.
Supervise Staff
Hire, discipline, conduct annual reviews, and terminate as needed with Executive Director approval.
Process routine accounting/personnel forms such as employee time sheets, travel expenses vouchers, vacation requests, applications for employment, etc.
Conduct regular performance evaluations for department staff.
The minimum quali?cations, physical demands and work environment characteristics described below are representative of those that must be met or will be encountered by an employee while performing the primary responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary responsibilities.
Minimum Quali?cations
Three to five years of community service management or supervision experience.
Bachelor or Associate degree in nutrition, food service or related field highly desired.
Registered Dietitian with membership in the American Dietetic Association and an appropriate bachelor's degree preferred. Preferably with a strong food service background and experience in institutional management and good service.
Strong computer skills for data collection, office work, menu planning, and recipe development.
Bilingual/biliterate in (Spanish, Cantonese or Mandarin and English) desirable.
ServSafe Manager Certified (within two months of hire).
Experience in planning, development, and implementation of senior citizen programs or other service programs.
Experience in supervision and effective delegation.
Must have own transportation for use on job, valid California Driver's License, proof of personal automobile insurance and acceptable driving record to our insurance provider.
Physical Demands
While performing the duties of this job the employee is regularly required to sit, stand and move from one area to another
Finger Dexterity for activities such as typing, use of the computer mouse, computer usage, recording money, grasping, repetitive motions
The employee is occasionally required to bend, reach, lift and relocate up to 30 lbs.
Vision abilities required include close vision, distance vision and ability to adjust focus
Work Environment
The work is primarily performed indoors and outdoors
Able to withstand extreme temperatures, hot and cold
The noise level in the kitchen maybe loud at times due to use of equipment
Daily travel in Alameda County required
Evening and weekend responsibilities as needed
General Competencies
Strive for improvement in self and for Spectrum; make recommendations for improvements
Respond timely to requests for information, service and assistance
Demonstrate a positive and productive attitude; have an open mind and be objective, trustworthy, honest and ethical
Maintain a high level of professionalism and confidentiality
Treat each Spectrum employee/manager as if they were an internal customer Organizational
Provide outstanding customer service to all internal and external customers
Use and conserve organizational resources efficiently and effectively, and prioritize and plan work activities
Demonstrate consistency, reliability, accuracy and thoroughness
Show respect and sensitivity toward cultural differences
Promote a harassment and discrimination free environment
Follow or exceed organizational standards
Adhere to company policy and procedure; support Spectrum's goals and values
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