Project Manager - Legal & Compliance Operations (Public Policy) (Menlo Park/SF, NYC, and DC)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

Our Customer is seeking a skilled and knowledgeable Contingent Worker to serve as a Project Manager - Legal & Compliance Operations (Public Policy)

to support their business needs. This role will be onsite in any of our Customer's offices: Menlo Park and San Francisco, CA, New York, NY, or Washington DC.

As a Project Manager within the Legal & Compliance team, you will help set goals and priorities for core operational workflows, measuring the health and effectiveness of enforcement and legal/regulatory notice and takedown regimes. You will set strategy for key program investments to increase efficiency and improve operational processes and maturity. You will address new and emerging risks, and bring a product-driven mindset to balancing legal and regulatory obligations. A strong candidate will be highly effective at cross-functional leadership, influencing strategy, and ensuring strong workflow health and operational excellence.

Responsibilities

• Set goals and execute strategy as a business owner for a core legal & compliance operational workflow(s), measuring effectiveness via metrics and key performance indicators, tracking resourcing and capacity and monitoring the overall health of the program.
• Build out and strengthen operational processes and systems to deliver on efficient reporting, innovative risk mitigation, and operational health.
• Program manage opportunities and see challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute on plans.
• Ideate and inform development of team goals. Work with team members on strategies for executing, measuring progress and sharing results that enable the team to identify efficiency gains and improvements, while developing and partnering on upstream product-driven solutions at scale.
• Expertly negotiate, assess, and communicate trade-offs for operational decisions with the broader cross-functional team to optimize processes and increase maturity.
• Hold stakeholders accountable when progress on operational readiness is in jeopardy, while maintaining respectful relationships in difficult situations.
• Drive effective, concise and persuasive program communications, including root cause analysis, internal/external escalations coordination and communications to leadership, and business recommendations for broader stakeholder groups.
• Understand the strategic, legal and compliance position and deliver outcomes that are aligned with our mission and recognized best in the industry.
  
  

Qualifications

• 10 years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, finance or operations - with particular focus on legal & compliance;
• Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
• Experience in the Legal, Public Policy or Regulatory space (including operations, audit, control/safeguard management, etc.)
• Proven time-management and organizational skills
• Experience working with teams to develop and improve operational systems and tools
• Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others
• Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities
• Experience in controlling risk and setting priorities
• Experience communicating effectively
  
  

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefits Program
• Accrued PTO: Up to 15 days per 12 months on assignment
• New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)
  
  

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.