What are the responsibilities and job description for the Workflow Specialist position at The Mom Project?
The Mom Project is excited to partner with Orrick in their search for a Workflow Specialist. This position is hybrid and could be based in any of their California, Oregon or Washington state offices.
The Objective
As a Workflow Specialist, you will play a crucial role in managing the intake and distribution of requests within the Business Development (BD) department. Your primary responsibility will be to ensure that requests are efficiently directed to the appropriate team members, optimizing workflow and maintaining a high standard of service.
What will I do?
The Workflow Specialist will serve as the initial point of contact for the BD department, making informed decisions based on intake requests, team member skill sets, and capacity. You will collaborate with team members to ensure tasks are completed efficiently and effectively.
Responsibilities
Monitor and Assign Requests
The Expected Salary Range For This Position Is Between
We offer a full range of elective health benefits including medical, dental, vision and life insurances; robust mental well-being benefits; child, family, elder, and pet care benefits; short- and long-term disability benefits; a health savings account (w/applicable medical plan), flexible spending accounts, long-term care insurance, and a 401K program. This role is eligible to employees will receive compensated time off through our Paid Time Off program, generous Parental leave benefits, and paid holidays.
Please visit www.orrick.com for more information about the firm.
How to Apply: If you are searching for a chance to create an impact, you have a little grit and you love working with a team, we want to talk with you. To submit your resume and cover letter for this position, please visit our Staff and Paralegal Opportunities Listings at www.orrick.com/Careers. Orrick accepts applications for this position on an ongoing basis, until filled.
We are an Equal Opportunity Employer.
Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Qualified applicants with criminal histories will be considered for the position in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring
The Objective
As a Workflow Specialist, you will play a crucial role in managing the intake and distribution of requests within the Business Development (BD) department. Your primary responsibility will be to ensure that requests are efficiently directed to the appropriate team members, optimizing workflow and maintaining a high standard of service.
What will I do?
The Workflow Specialist will serve as the initial point of contact for the BD department, making informed decisions based on intake requests, team member skill sets, and capacity. You will collaborate with team members to ensure tasks are completed efficiently and effectively.
Responsibilities
Monitor and Assign Requests
- Oversee the BD Workflow Intake system and assign new requests to the appropriate team members.
- Engage with requesters to gain a deeper understanding of their needs before directing them to the right BD team member.
- Monitor deadlines and follow up with BD team members as necessary.
- Escalate potential issues with recommended solutions to the BD Workflow Manager and/or Director, BD Operations, Technology & Data Management.
- Ensure that BD team members are effectively and efficiently utilized.
- Identify potential risks related to capacity constraints and develop mitigation plans.
- Adapt processes and procedures in real time as needed.
- Update team playbooks regularly to reflect any changes.
- Strong project management skills, including the ability to track various tasks and deadlines.
- Excellent verbal and written communication skills to interact with requesters, including senior Partners.
- Proficiency in data analysis and capacity planning tools.
- Experience with process improvement methodologies.
- Strong interpersonal skills to build rapport and maintain positive relationships with team members.
- Ability to work effectively with colleagues across various departments and functions.
- Flexibility to work outside of normal working hours as required.
The Expected Salary Range For This Position Is Between
- California Major Markets* $71,000 - $93,000
- National $69,000 - $86,000
- California Major Markets includes San Francisco, Silicon Valley, Los Angeles, Orange County, Santa Monica. All other California locations fall within National range.
We offer a full range of elective health benefits including medical, dental, vision and life insurances; robust mental well-being benefits; child, family, elder, and pet care benefits; short- and long-term disability benefits; a health savings account (w/applicable medical plan), flexible spending accounts, long-term care insurance, and a 401K program. This role is eligible to employees will receive compensated time off through our Paid Time Off program, generous Parental leave benefits, and paid holidays.
Please visit www.orrick.com for more information about the firm.
How to Apply: If you are searching for a chance to create an impact, you have a little grit and you love working with a team, we want to talk with you. To submit your resume and cover letter for this position, please visit our Staff and Paralegal Opportunities Listings at www.orrick.com/Careers. Orrick accepts applications for this position on an ongoing basis, until filled.
We are an Equal Opportunity Employer.
Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Qualified applicants with criminal histories will be considered for the position in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring
Salary : $69,000 - $86,000
