What are the responsibilities and job description for the Server position at The Moore Miami?
About The Moore
The Moore is a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space. Housed in the District’s circa-1922 Moore building, the reimagined, nearly 90,000-square-foot space integrates two, four-story structures located at the intersection of NE 40th Street and NE 2nd Avenue, and includes Elastika, the site-specific commission created by the late artist and architect Zaha Hadid for the inaugural Design Miami/ exhibition in 2005.
The Moore’s core programming extends throughout the building’s four floors: The first floor is anchored by a public, all-day dining concept. The second floor will house The Club at The Moore, a private members-only destination inclusive of a restaurant, multiple bars, lounges and private dining and event spaces. Located on the third floor, The Workplace at The Moore offers leasable private offices, dedicated desks and limited communal workplace access. The Hotel at The Moore is located on the building’s fourth floor and offers 15 hotel suites that are available for member and non-member bookings. Additionally, the fourth floor is home to The Gallery at The Moore, a 4,500-square foot private exhibition and event space that overlooks the building’s iconic Elastika atrium.
The redevelopment of The Moore is led by boutique hospitality firm and operator, WoodHouse. Founded by entrepreneur Brady Wood, WoodHouse creates, owns and operates experiential concepts, ranging from private clubs, restaurants and hotels to live music and entertainment venues.
About WoodHouse
WoodHouse is a creative hospitality company that creates, owns and operates experiential concepts in the food and beverage, private social club, music and entertainment spaces. Current projects include Dallas-based private social club, Park House, which will open its second location in Houston later this year; the award-winning, chef-driven Mexican restaurant, José, which was named D Magazine’s Best Restaurant in Dallas (2021) and was a James Beard Award semifinalist for Best Chef Texas (2022, 2023) and Best Hospitality (2022); the Elevation Hotel & Spa in Crested Butte, CO; Pilgrimage Music and Cultural Festival in Franklin, Tennessee; T Bar M Racquet Club in Dallas, TX; and The Moore, a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space, which will open later this year in Miami, FL. For more information, visit www.woodhouseus.com.
Position Overview
At the Moore, our Servers play a paramount role in providing an extraordinary dining experience for our members. As a Server, you will be a cherished ambassador of the brand and its impeccable service standards. Your refined demeanor, attention to detail, and gracious personality will contribute to an upscale and sophisticated atmosphere that surpasses expectations and elevates the overall member experience.
As an accomplished Server, your responsibilities will revolve around delivering flawless service, anticipating member needs, and ensuring exceptional hospitality. You will warmly welcome members, guide them through the dining experience, provide knowledgeable recommendations, and flawlessly execute food and beverage service. Your attention to detail, including table setup, taking accurate orders, coordinating with the kitchen and bar, and overseeing the seamless flow of service, will be critical in creating a memorable and impeccable dinning experience.
To excel within the club, you must maintain a sharp appearance, exude professionalism, and have a charming personable demeanor. Your ability to anticipate member preferences, provide personalized recommendations, and deliver service with exceptional attention to detail will set you apart. Exceptional communication, problem-solving skills, and the ability to work efficiently in a fast-paced, high-end dining environment are paramount.
Required Skills/Qualifications:
- Minimum of 2 years’ experience in a luxury, high-end restaurant or private club.
- Proficiency in fine dining service etiquette, including a deep understanding of table settings, food, wine, and cocktail service.
- Deep knowledge within liquor, wine, and beer offerings.
- Exceptional attention to detail and ability to anticipate member needs.
- Clear communication and interpersonal skills, with an innate ability to provide personalized service.
- Strong teamwork and multitasking abilities in a fast pace, luxury dining environment.
- Familiarity with advanced POS systems.
- Knowledge of luxury food and beverage offerings in preferred.
- Willingness to arrive early for Pre-shift.
Physical Requirements:
- Mastery in carrying, balancing, and presenting trays with grace and poise.
- Ability to stand and move gracefully for extended periods, ensuring a seamless service flow.
- Agility in navigating the dining areas with poise and attentiveness.
- Strength to lift, carry, or move objects weighing up to 40 pounds.
- Occasional kneeling, bending, crouching, and climbing as required, maintaining the club’s impeccable standards for opening and closing sitework.
Benefits
We offer a highly competitive salary and benefits package.
Why work with us
This is a chance to be part of a community that doesn't just follow trends — it sets them. The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll be stepping into an environment that nurtures personal growth and celebrates individuality.
Job Type: Full-time
Work Location: In person