Community Manager

Description

Why work with us

This is a chance to be part of a community that doesn't just follow trends — it sets them. The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll be stepping into an environment that nurtures personal growth and celebrates individuality.

About The Moore

The Moore is a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space. Housed in the District’s circa-1922 Moore building, the reimagined, nearly 90,000-square-foot space integrates two, four-story structures located at the intersection of NE 40th Street and NE 2nd Avenue, and includes Elastika, the site-specific commission created by the late artist and architect Zaha Hadid for the inaugural Design Miami/ exhibition in 2005.

The Moore’s core programming extends throughout the building’s four floors: The first floor is anchored by a public, all-day dining concept. The second floor will house The Club at The Moore, a private members-only destination inclusive of a restaurant, multiple bars, lounges and private dining and event spaces. Located on the third floor, The Workplace at The Moore offers leasable private offices, dedicated desks and limited communal workplace access. The Hotel at The Moore is located on the building’s fourth floor and offers 15 hotel suites that are available for member and non-member bookings. Additionally, the fourth floor is home to The Gallery at The Moore, a 4,500-square foot private exhibition and event space that overlooks the building’s iconic Elastika atrium.

The redevelopment of The Moore is led by boutique hospitality firm and operator, WoodHouse. Founded by entrepreneur Brady Wood, WoodHouse creates, owns and operates experiential concepts, ranging from private clubs, restaurants and hotels to live music and entertainment venues.

About WoodHouse

WoodHouse is a creative hospitality company that creates, owns and operates experiential concepts in the food and beverage, private social club, music and entertainment spaces. Current projects include Dallas-based private social club, Park House, which will open its second location in Houston later this year; the award-winning, chef-driven Mexican restaurant, José, which was named D Magazine’s Best Restaurant in Dallas (2021) and was a James Beard Award semifinalist for Best Chef Texas (2022, 2023) and Best Hospitality (2022); the Elevation Hotel & Spa in Crested Butte, CO; Pilgrimage Music and Cultural Festival in Franklin, Tennessee; T Bar M Racquet Club in Dallas, TX; and The Moore, a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space, which will open later this year in Miami, FL. For more information, visit www.woodhouseus.com.

Job Overview: As Community Manager for The Moore Workplace, you will be responsible for the day-to-day operations and management of the space. Your role involves ensuring that the workspace is attractive, functional, and conducive to productivity for tenants and clients.

Key Responsibilities:

Tenant Relationship Management:

• Build and maintain positive relationships with tenants and clients.
• Address tenant inquiries, concerns, and requests promptly and professionally.
• Conduct regular check-ins with tenants to assess their needs and satisfaction.

Space Allocation and Utilization:

• Manage the allocation and scheduling of office spaces, meeting rooms, and common areas.
• Ensure maximum utilization of available space, optimizing occupancy and revenue.

Facility Maintenance and Upkeep:

• Oversee regular maintenance and cleaning of the workspace to ensure a clean and safe environment.
• Coordinate repairs and improvements as necessary.
• Ensure compliance with safety regulations and standards.

Lease and Contract Management:

• Administer lease agreements, renewals, and terminations.
• Track lease expirations and negotiate lease terms with tenants as needed.
• Manage rental contracts for meeting rooms and shared facilities.

Financial Management:

• Prepare and manage the budget for the workspace.
• Monitor rental income, expenses, and cost controls.
• Handle invoicing, rent collection, and financial reporting.

Security and Access Control:

• Implement security measures to protect the facility and its occupants.
• Manage access control systems, keys, and security protocols.

Community Building:

• Foster a sense of community among tenants through events, networking opportunities, and collaborative initiatives.
• Promote a positive and collaborative workspace culture.

Marketing and Promotion:

• Assist in marketing efforts to attract new tenants and clients.

Technology and Infrastructure:

• Ensure that office equipment, internet connectivity, and IT infrastructure are reliable and well-maintained.

Qualifications

Qualifications:

• Bachelor's degree in Business Administration, Facility Management, or a related field (preferred).
• Proven experience in facility management, property management, or a related field.
• Strong interpersonal and communication skills.
• Organizational and problem-solving abilities.
• Knowledge of lease agreements and property management software.
• Familiarity with safety and security protocols.
• Customer service-oriented attitude.
• Ability to work independently and as part of a team.

Benefits

We offer a highly competitive salary and benefits package.

Medical, Dental, Vision, Hospital Indemnity and Life Insurance

Paid vacation, personal and holidays