Demo

Higher Education Dining Operations Director

The Nagler Group
Amherst, MA Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/29/2025

The Nagler Group is seeking a Dining Services Manager to oversee dining operations, leading and directing a diverse group of staff.

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This role is ideal for individuals who believe strongly in the value of higher education and thrive working in an environment that values diversity and inclusion. If you are passionate about food service management and have experience in higher education, we encourage you to apply.

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Key Responsibilities:

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  • Oversee dining operations, including planning, budgeting, and implementation of menus and services.
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  • Lead and direct a diverse group of staff, fostering a positive workplace culture.
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  • Collaborate with colleagues to ensure seamless execution of dining services.
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  • Develop and implement strategies to improve customer satisfaction and retention.
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  • Stay up-to-date on industry trends and best practices in food service management.
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  • Manage budgets and financial reports for dining services.
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  • Recruit, train, and evaluate staff to ensure excellent customer service.
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  • Work collaboratively with cross-functional teams to achieve business objectives.
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  • Maintain accurate records and reports for dining services.
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  • Identify opportunities for growth and improvement within dining services.
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  • Develop and maintain relationships with suppliers and vendors.
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  • Ensure compliance with all relevant laws and regulations related to food safety and handling.
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  • Implement processes to reduce waste and increase sustainability in dining services.
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  • Develop and implement strategies to improve employee engagement and retention.
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  • Plan and execute special events and promotions to drive sales and revenue.
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  • Monitor and analyze data to inform decision-making and drive business growth.
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  • Stay current on industry trends and developments, applying this knowledge to drive innovation and excellence in dining services.
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  • Other duties as assigned by management.
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Requirements:

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  • Bachelor's degree in hospitality, management, or a related field.
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  • At least 2 years of foodservice management experience.
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  • Proficiency in Microsoft and Google Suites.
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  • Experience in higher education and working with Workday is a plus.
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  • Strong interpersonal and customer service skills.
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  • Proven success in building a positive workplace culture.
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  • Ability to work independently and as part of a team.
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  • Excellent communication and problem-solving skills.
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  • Ability to work occasional evenings and weekends.
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  • Compliance with company policies and procedures.
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  • Any other requirements as defined by The Nagler Group.
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What We Offer:

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  • A competitive hourly rate of $00 per hour commensurate with experience.
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  • Opportunities for professional growth and development.
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  • Collaborative and dynamic work environment.
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  • Recognition and rewards for outstanding performance.
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  • Access to training and resources to support your career goals.
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  • A comprehensive benefits package.
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  • And many more exciting benefits!
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How to Apply:

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If you're a motivated and experienced professional looking for a new challenge, please submit your application through our website. We can't wait to hear from you!

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