What are the responsibilities and job description for the Medical Administrative Assistant position at The Nagler Group?
Responsibilities :
- Assist in all aspects of patient scheduling, including initial intake set-up, maintaining recurring appointment schedules, monitoring appointment availability, and proactively filling open appointments with prospective patients
- Act as the communication liaison between patients and providers in a timely manner
- Follow processes aligned with administering record requests, intake forms, and routing other patient related messages and forms
- Manage multiple simultaneous tasks and prioritize based on urgency
- De-escalate and manage patient conflicts to assist in resolving their concerns successfully
- Work within our electronic health record (EHR) system to maintain records
- General office duties such as copying, filing, faxing, sorting mail, greeting visitors, and maintaining the cleanliness of shared office areas
- Maintain patient confidentiality to comply with HIPAA guidelines
- Cross-train to support Transcranial Magnetic Stimulation (TMS) and Spravato (training provided)
Required Skills :
Qualifications :
