REG DIR - BUSINESS DEVELOPMENT

Responsibilities

UHS National Call Center (a UHS company)

Our mission is to be the leader in evidence-based, integrated treatment for co-occurring mental health and substance use disorders through clinical services, education, and research. Our vision is to be the best at delivering effective, lasting treatment and to provide superb experiences across our continuum of care in all places.

Position Summary: 

The Regional Director of Business Development oversees the provision of Sales, Marketing, and Customer Service activities within the Business Development Department of several facilities.  The Regional Director of Business Development is responsible for achieving the desired utilization of the organization’s continuum of care through the effective application of marketing principles and methods.

The Regional Director of Business Development is actively involved in discussions related to a wide variety of regional issues including, but not limited to, strategic planning, potential growth opportunities, future projects, changing in programing/protocols, recruitment, and retention.

The Regional Director of Business Development is responsible for the oversight of strategic marketing plans, enhancing the region’s brand/image, management of all sales and business development activities and maintaining an active and productive working relationship with regional facilities, communicates issues or potential problems proactively, especially with Divisional Director of Business Development and Divisional Director of Admissions/Intake.

Hours are based on departmental, and facility needs and may include day, evening and weekend hours, as directed by the Divisional Director of Business Development.

Essential Job Duties/Responsibilities:

• Strategically analyzes and designates target markets for Community Liaisons and territory/account assignments, taking into account the strengths and weaknesses of each Community Liaison. Ensures that expertise and personal styles of team members are insightfully matched to prospective referral sources. Strong leadership and communication skills for managing and developing staff.
• Provides short- and long-term market forecasts and reports by directing market research collection, analysis and interpretation of market data. Analyze data, prioritize and monitor quality outcomes and measures.
  
• Leads and oversees the development and growth of profitable new business opportunities. Develops and implements marketing strategies to assist the facility in meeting business objectives
• Acts as a resource to Regional Business Development team members, CEOs and department managers. Facilitate group discussions and work broadly with administrators, hospitals, and medical staff.
• Monitors the performance of each Community Liaison against departmental goals. Assists Community Liaison in developing individual sales plans, territory management and routing schedules.  Inspire, encourage, and influence teams toward a shared vision and optimal outcomes.
• Accompanies each Community Liaison on a minimum of a quarterly basis, or more often as needs arise, to assess selling techniques, document outcomes, provide constructive feedback, retrain and redirect, as needed.
• Holds regularly scheduled, agenda-driven sales meetings that are responsive in content to Community Liaison’s needs; invites other appropriate staff to serve as resources.
• Assists Community Liaisons in making calls, including probing for information and procuring commitment from prospective referral sources to use facility’s services.
• Facilitate ongoing in-service education and training in the areas of Sales Excellence, messaging, account management, service recovery, customer service, computer systems, time management and business development strategy.

Benefit Highlights: 

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300 Subsidiaries!

About Universal Health Services: 

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Job Requirements:

• Bachelor's Degree Required, Master's preferred.
• 5-8 years of related work experience required. 
• Knowledge of the state of DE and the surrounding regions preferred, insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment and, age-specific programming. 
• Must possess demonstrated superior leadership abilities and excellent written and oral communication skills;

  knowledge of and skills in application of marketing principles including product, placement, pricing and promotion as well as management of sales, advertising, social media, online presence and, public relations resources; creativity and flexibility; skills in data collection and analysis, interpretation, application and, evaluation; strategic planning skills; record of adherence to deadlines.

Travel Requirements: 85%

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS

and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.