REGIONAL ACCOUNT MANAGER - PATRIOT SUPPORT

Responsibilities

Universal Health Services (UHS) is seeking a talented and dynamic Regional Account Manager - Patriot Support to join our team of dedicated healthcare professionals. 

Position Summary:

The Regional Account Manager - Patriot Support represents the product line of Patriot Support programs and acts as the point of contact for referrals from key accounts on behalf of all UHS Patriot Support designated facilities in the assigned region.

Key Accountabilities/Duties:

• Travels to military bases as directed by leadership and meets with key stakeholders to discuss our products.
• Acts as a conduit for communication between base command, mental health/medical command and treating facility for all ADSM treatment episodes.
• Coordinates command visitation in conjunction with Program Managers to assure access to ADSM per the request of command.
• Assists in coordinating travel as requested by command once an ADSM is accepted for treatment at the facility.
• Conducts service recovery, as necessary with command, ADSM family members and DHA case managers.
• Creates brand trust with DHA case managers to assure UHS Patriot Support locations are the provider of choice for all inpatient referrals within the TRICARE network.
• Provides Military Culture training for Patriot Support staff at assigned UHS facilities.
• Continuously conducts needs assessment to ensure UHS is meeting the needs of active-duty service members and families.
• Attends key meetings and conferences related to the military.
• Actively collaborates with leadership at Patriot Support locations – current and future – to ensure core standards are being maintained.
• Contributes to the development of a national database by entering all contacts into the database.
• Works with business development and product to discover new locations for identification of new programs and services that can be developed based on customer need or gaps in services.
• Collaborates closely with the National Call center via daily communication regarding incoming referrals, assistance to coordinate admissions for referrals and new sources requiring immediate follow up.
• Provides ownership of development, execution and results of the strategic plan for military program growth across the division.

Qualifications

• Bachelor's degree required. Extensive military experience service of 8-10 years or more may be considered in lieu of degree requirement.
• Minimum of 3-5 years experience working with military staff and treatment facilities
• Excellent written and verbal communication. Independent, motivated and results oriented.

Travel Requirements:  70-85%

Universal Health Services

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449."