Outdoor Park Supervisor - Indianapolis, IN.

Summary

We are seeking a dedicated and dynamic Park Manager to oversee the daily operations of our park, ensuring a safe, enjoyable, and engaging environment for all visitors. The ideal candidate will possess strong leadership skills and a background in customer service. This role requires a proactive approach to maintaining facilities and enhancing visitor experiences. This is a seasonal position March - November, potential full time available.

Essential Duties

• Demonstrates excellent communication and interpersonal skills 
• Oversees all activities at the outdoor park facility; uses independent judgment to make day to day decisions about ordering/repairing supplies and with regard to managing leagues
• Displays good time management skills
• Attends and participates in periodic meetings with supervisor
• Performs pre-season and post-season duties for league sports which includes but is not limited to ordering chalk and paint to get the soccer fields and softball diamonds ready, confirming season dates with all league chairpersons, confirming game schedule with referees, setting up the sand volleyball nets, storing the nets at the end of each season, and collecting all game balls from chairpersons
• Supervises the use, preventive maintenance, and repair of equipment
• Schedules referees for softball and volleyball leagues
• Serves as a liaison to the chairpersons/coordinators of the following activities

Softball

Volleyball

Flag football

Summer Day Camp

Team Building

• Establish ongoing rapport with program participants
• Maintain softball diamonds, sand volleyball courts, and soccer field daily
• Supervises league play which includes but is not limited to providing all injury report forms to the Lilly Account Manager, responding as directed in a medical emergency, documenting all league issues (participant arguments, referee actions, etc.)
• Works directly with an appointed Employee Activities contact to get the park ready to open which includes but is not limited to preparing/checking vending machines, AED, trash cans, etc.
• Demonstrates work ethic, ingenuity, customer care, and attention to detail
• Maintains familiarity with and abides by the policies stated in the NIFS Employee Handbook
• Performs other duties as assigned

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Technical Skills – Adequately performs Essential Duties noted above, pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others; exercises independent judgment; displays original thinking and creativity; develops innovative approaches and ideas
• Customer Service - Responds promptly to customer needs; listens and gets clarification; responds well to questions; refers difficult or emotional customer service situations to the Assistant Manager or Manager; meets commitments and responsibilities to both internal and external customers
• Interpersonal Skills - Focuses on solving conflict, not blaming; pairs identification of a problem with possible solutions; remains open to others' ideas and tries new things, maintains confidentiality of both member’s business and NIFS business; listens to others without interrupting; keeps emotions under control; diffuses workplace gossip; asks for and offers help when needed; demonstrates professionalism in all written and verbal communication
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; adheres to work schedule (as determined by the supervisor) with reasonable and reliable attendance; ensures work responsibilities are covered when absent; adapts to changes in the work environment; deals positively with frequent change, delays, or unexpected events; commits to longer hours of work when necessary; completes tasks on time or notifies appropriate person with an alternate plan
• Judgment - Exhibits sound, timely and accurate judgment by providing reasoning for decisions; includes appropriate people in decision-making process
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance
• Teamwork - Volunteers readily; balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; contributes positively in meetings
• Organizational Support - Follows NIFS policies and procedures; completes tasks correctly and on time; benefits organization through outside activities; supports NIFS policies related to equal opportunity; respects workplace diversity; responds to management direction

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Certified to referee softball and volleyball, preferred

Certifications

• Current CPR/AED/First Aid certification required
• Trained in Universal Precautions annually (provided by NIFS)

Language Skills

• Ability to read and interpret documents such as NIFS or client rules/policies, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak and write accurately and effectively in English

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and climb or balance. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and rarely lift and/or move up to 100 pounds. The employee must be able to manage driving a gator around the park grounds and must be able to drag the fields.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions which may include questionable weather; the employee is responsible for monitoring outdoor weather to cancel league games as needed. The noise level in the work environment is usually moderate.