What are the responsibilities and job description for the ADMISSIONS ASSOCIATE (PART-TIME) position at The National WWII Museum?
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Job Type
Part-time
Description
The National WWII Museum is currently seeking an Admissions Associate. Reporting to the Visitor Services Manager, the Admissions Associate maintains a welcoming rapport with visitors and provides information and other customer services as necessary. The Associate determines admission prices and processes ticket orders in a courteous manner, giving Museum guests an exceptional level of service at all times.
Requirements
The National WWII Museum is an equal opportunity employer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on any basis including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.
Salary Description
15.50/hour
Job Type
Part-time
Description
The National WWII Museum is currently seeking an Admissions Associate. Reporting to the Visitor Services Manager, the Admissions Associate maintains a welcoming rapport with visitors and provides information and other customer services as necessary. The Associate determines admission prices and processes ticket orders in a courteous manner, giving Museum guests an exceptional level of service at all times.
Requirements
- Determine admission status of groups and individuals and quickly and accurately processes tickets purchases.
- Assist with information as required to help visitors enjoy their museum visit.
- Train to stay up to date on upsell opportunities, including PT-305 tours, entertainment options, and outbound travel.
- Train other Admissions Associates as necessary.
- Assist with the check in of groups.
- Practice the Service Basics at all times. Provides a welcoming and inviting experience for Museum visitors.
- Notify the Manager and Assistant Director of Visitor Services of immediate and/or general customer service, security, or safety issues.
- Account for and balance receipts at the end of the shift.
- Undertake other duties and special projects as assigned by the Visitor Service Manager and Assistant Director of Visitor Services.
- Work closely with Membership and Volunteer Departments
- Assist in answering the main phone line.
- Experience balancing daily receipts and familiarity with ticket sales software programs.
- Experience working with the public, especially in sales.
- Positive attitude and enthusiastic demeanor.
- Comfortable working within a team, as well as for extended periods independently.
- Excellent communication skills, both written and verbal.
- Initiative, organizational skills and good judgment.
- Ability to work accurately in a fast-paced environment.
- Willingness to work overtime during special events or heavy visitation periods. Weekend work required.
The National WWII Museum is an equal opportunity employer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on any basis including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.
Salary Description
15.50/hour
Salary : $16
