What are the responsibilities and job description for the P&C And Life and Health Licensed Customer service position at The NC Insurance Group?
Job Description
Job Description
Join The NC Insurance Group, a dynamic and reputable firm located in the heart of Cary, North Carolina. We are on the lookout for an enthusiastic P&C and Life and Health Licensed Customer Service Representative to join our vibrant team. This pivotal role involves working on-site, allowing you to engage closely with our clientele and contribute directly to our company's success. Our positive and inviting work environment fosters growth, teamwork, and professional satisfaction.
As part of The NC Insurance Group, you will play a key role in providing exceptional customer service while representing our commitment to quality and trust. This is a fantastic opportunity to hone your skills, make meaningful connections, and drive your career forward while making a positive impact on our clients' lives. If you're ready to embrace a rewarding role with a team that values enthusiasm and dedication, we encourage you to apply!
Benefits
Annual Base Salary Commission Bonus Opportunities
Mon-Fri Schedule
Evenings Off
Career Growth Opportunities
Paid Time Off (PTO)
Responsibilities
Client Interaction : Act as the primary point of contact for clients, managing inquiries and resolving any issues efficiently.
Policy Management : Assist clients with policy updates, billing inquiries, and coverage changes.
Personalized Service : Provide customized insurance solutions by understanding client needs and preferences.
Documentation : Accurately maintain and update client records and information.
Problem Solving : Employ critical thinking to address client challenges and propose effective solutions.
Collaboration : Work closely with team members to ensure a cohesive approach to customer service.
Requirements
Licensing : Active NC Property & Casualty License and Life and Health License is Required
Experience : Prior experience in insurance sales or a related field is preferable.
Communication Skills : Exceptional verbal and written communication abilities.
Customer-Oriented : Strong desire to meet and exceed client expectations.
Problem-Solving : Ability to assess client needs and offer effective solutions.
Detail-Oriented : Strong attention to detail in policy customization and documentation.
Team Player : Ability to collaborate efficiently with a team, fostering positive relationships.
Adaptability : Ability to manage a dynamic work environment and multiple client requests effectively.
