What are the responsibilities and job description for the Floating Maintenance Technician position at The Neiders Company?
About Us:
The Neiders company, founded in 1989, is a fully integrated real estate investment firm headquartered in Seattle, Washington. We currently own and operate over 85 apartment communities in the Pacific Northwest and Southwestern United States with other markets under consideration.
Job Overview:
As a Floating Maintenance Technician for our apartment communities, you will be responsible for performing a variety of maintenance and repair tasks across multiple properties. You will put a strong emphasis on accountability and legendary customer service to ensure our residents receive the highest quality support. Working closely with the property management team, you will address resident maintenance requests promptly and effectively while maintaining the highest standards of quality and professionalism.
Responsibilities:
1. Accountability:
- Take ownership of assigned maintenance tasks and ensure timely and efficient completion.
- Maintain accurate records of maintenance activities, including work performed, parts used, and time spent.
- Adhere to maintenance schedules and prioritize work orders based on urgency and resident needs.
2. Legendary Customer Service:
- Provide exceptional customer service to residents by responding to maintenance requests and inquiries courteously and professionally.
- Communicate effectively and conduct regular follow-ups with residents to ensure satisfaction and resolve issues promptly.
- Maintain a positive and proactive attitude when interacting with residents, colleagues, and vendors.
3. Maintenance and Repairs:
- Perform routine maintenance tasks such as plumbing repairs, electrical troubleshooting, HVAC maintenance, and appliance repairs.
- Conduct preventive maintenance inspections to identify and address potential issues before they become problems.
- Coordinate with external vendors and contractors for specialized maintenance services and repairs.
4. Property Upkeep:
- Assist with maintaining the cleanliness and appearance of multiple properties, including landscaping, shared areas, and amenities.
- Monitor and address safety hazards and building code violations to ensure a safe and compliant living environment for residents across all locations.
- Conduct regular inspections of building systems and equipment to identify maintenance needs and safety concerns.
Qualifications:
- High school diploma or equivalent; additional technical certifications or training preferred.
- Minimum of 2 years of experience in apartment maintenance or a related field.
- Strong technical skills with the ability to troubleshoot and repair common maintenance issues.
- Bilingual (English & Spanish) communication skills are required.
- Excellent customer service skills with a commitment to delivering legendary service to residents.
- Ability to work independently and as part of a team in a fast-paced environment.
- Availability to work evenings, weekends, and be on-call as needed.
- Valid Driver’s License and Proof of Insurance.
- Reliable transportation to commute between multiple properties.
Benefits and Perks:
We recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of rewards to meet everyone’s needs including:
- Full suite of benefits, including Medical, Dental, Vision
- Matching 401K
- 15 days of PTO
- 6 days Paid Holidays 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving)
- Housing discounts at TNC properties
- Perks & Rewards through Gifted
- Employee Assistance Program
- Opportunity for Advancement
- Supplementary Discounts through MetLife
Join our team and be part of a company that values accountability, integrity, and legendary customer service. If you are a skilled maintenance technician with a passion for providing exceptional living experiences, we want to hear from you!
Salary : $18 - $20
