What are the responsibilities and job description for the Assistant Store Manager & New Product Specialist position at The Nelson-Atkins Museum of Art?
Nelson-Atkins Museum of Art
Kansas City, MO
Full-time
Why Us?
At the Nelson-Atkins Museum of Art, we believe that art—and the experience of it—should be inspiring, welcoming, and memorable. Our Museum Store plays a key role in that mission, offering one-of-a-kind merchandise, creative gifts, and products that extend the magic of the galleries into everyday life.
As part of our Earned Income & Guest Services team, the Museum Store doesn’t just support the visitor experience—it drives connection, creativity, and financial sustainability. If you're looking to bring your retail expertise to a mission-driven cultural institution, we’d love to meet you.
Why You?
You’re a creative, detail-oriented retail professional who thrives in both operational and customer-facing roles. You’re passionate about products that tell a story, excited by merchandising strategy, and skilled in sourcing unique items that reflect a brand’s identity—in this case, one of the country’s leading art museums.
You enjoy working collaboratively, keeping things organized, and supporting leadership. You can juggle vendor relationships, product research, and store operations—all while ensuring the visitor experience remains exceptional.
What You’ll Do
As the Assistant Store Manager & New Product Specialist, you’ll be the second-in-command in the Museum Store, helping lead all aspects of its day-to-day operations while playing a key role in product development and buying strategy.
Key responsibilities include:
Compensation & Benefits
The Nelson-Atkins Museum of Art is an equal opportunity employer. We welcome applicants from all backgrounds and encourage people of color, persons with disabilities, LGBTQ individuals, and women to apply. All employment decisions are made based on qualifications, merit, and organizational need.
For individuals with disabilities who would like to request an accommodation, please contact the People & Culture department.
The Nelson-Atkins Museum of Art conducts pre-employment background checks as part of our selection process.
Kansas City, MO
Full-time
Why Us?
At the Nelson-Atkins Museum of Art, we believe that art—and the experience of it—should be inspiring, welcoming, and memorable. Our Museum Store plays a key role in that mission, offering one-of-a-kind merchandise, creative gifts, and products that extend the magic of the galleries into everyday life.
As part of our Earned Income & Guest Services team, the Museum Store doesn’t just support the visitor experience—it drives connection, creativity, and financial sustainability. If you're looking to bring your retail expertise to a mission-driven cultural institution, we’d love to meet you.
Why You?
You’re a creative, detail-oriented retail professional who thrives in both operational and customer-facing roles. You’re passionate about products that tell a story, excited by merchandising strategy, and skilled in sourcing unique items that reflect a brand’s identity—in this case, one of the country’s leading art museums.
You enjoy working collaboratively, keeping things organized, and supporting leadership. You can juggle vendor relationships, product research, and store operations—all while ensuring the visitor experience remains exceptional.
What You’ll Do
As the Assistant Store Manager & New Product Specialist, you’ll be the second-in-command in the Museum Store, helping lead all aspects of its day-to-day operations while playing a key role in product development and buying strategy.
Key responsibilities include:
- Product Sourcing & Buying Strategy – Research and recommend seasonal and exhibition-related merchandise; help create and maintain a robust line of Nelson-Atkins branded products.
- Vendor Relations & Procurement – Cultivate vendor relationships, manage purchasing processes, and maintain product documentation to support effective sales and storytelling.
- Merchandising – Support the design and upkeep of visual displays to create an appealing, high-impact store environment.
- Invoice & Inventory Management – Track purchasing, billing, and fulfillment; ensure financial documentation is timely and accurate.
- Store Operations – Step in to oversee staff, scheduling, and operations when the Store Manager is unavailable.
- Customer Experience – Provide excellent service through in-person, phone, and online order support.
- Collaboration – Work closely with internal departments and the wider museum team to ensure products align with institutional goals and values.
- High school diploma or equivalent required; degree or coursework in business, marketing, or retail a plus
- At least 2 years of retail experience, with strong customer service and point-of-sale system knowledge
- Experience with product development, merchandising, inventory, and purchasing
- Strong organizational skills, attention to detail, and ability to juggle competing priorities
- Comfort working in a dynamic, mission-focused environment
- Interest in art, design, or museum culture is a bonus—but curiosity and creativity are key
- Be part of a vibrant cultural institution that values inclusion, creativity, and community
- Enjoy a collaborative, people-centered work culture
- Work in a beautiful setting alongside passionate professionals
- Help shape the store experience for thousands of museum visitors each year
Compensation & Benefits
- Competitive pay: Starting salary range - $46,764 - $52,653
- Medical, dental, and vision coverage
- Retirement plan with employer match
- Generous paid time off and wellness programs
- Staff discounts, museum access, and more
The Nelson-Atkins Museum of Art is an equal opportunity employer. We welcome applicants from all backgrounds and encourage people of color, persons with disabilities, LGBTQ individuals, and women to apply. All employment decisions are made based on qualifications, merit, and organizational need.
For individuals with disabilities who would like to request an accommodation, please contact the People & Culture department.
The Nelson-Atkins Museum of Art conducts pre-employment background checks as part of our selection process.
Salary : $46,764 - $52,653
