IT Systems Team Lead

Lead the Future of IT Infrastructure at NICB! 🚀

Are you a tech-savvy problem solver who loves optimizing IT systems and leading a high-performing team? New-Indy Containerboard (NICB) is looking for an IT Systems Team Lead to take charge of our cloud and on-prem infrastructure across North America! If you thrive in fast-paced environments, enjoy tackling complex challenges, and want to make a real impact in 24/7 manufacturing operations, this role is for you!

What’s in it for you?

💡 Lead cutting-edge IT infrastructure projects
💪 Solve real-world IT challenges with hands-on expertise
🌎 Make an impact in a multi-site, 24/7 manufacturing environment
📢 Mentor and collaborate with a talented Systems Administration team
🔧 Work with top-tier technology like VMWare, Microsoft O365, and Active Directory

What You’ll Be Doing:

🚨 Day-to-Day Problem Solving:
✔️ Troubleshoot and resolve complex IT infrastructure issues
✔️ Become the go-to expert (SME) for systems administration at NICB
✔️ Train and mentor the team while fostering collaboration

📈 Strategic Planning & Governance:
✔️ Design and manage on-prem & cloud-based IT infrastructure
✔️ Ensure optimal performance, scalability, and security
✔️ Develop policies and procedures for infrastructure & disaster recovery

🔧 Acquisition & Deployment:
✔️ Research and deploy new IT solutions to keep NICB ahead of the game
✔️ Oversee hardware and software upgrades, ensuring smooth operations
✔️ Build and maintain relationships with vendors and contractors

🛠 Operational Excellence:
✔️ Keep IT systems running at peak performance
✔️ Implement best practices for Active Directory, O365, and Group Policies
✔️ Ensure security compliance and work closely with the NICB Security Team

If you’re an infrastructure expert who’s passionate about technology, teamwork, and driving business success through IT, we want to hear from you!

Ready to lead the future of IT at NICB? Apply today! 🚀

🔧 Skills & Qualifications – What You Bring to the Table!

🎓 Education & Experience
✔️ Bachelor’s degree in Business, IT, or a related field – or equivalent hands-on experience in a tech-driven role
✔️ 5 years of senior-level experience designing and managing enterprise IT infrastructure
✔️ 2 years leading teams, either as a supervisor or SME on major projects
✔️ Experience in 24/7 manufacturing environments (bonus points if you thrive in fast-paced, high-stakes settings!)

💡 Technical Expertise
✔️ Extensive experience with Microsoft Server OS, VMWare, and enterprise-level IT solutions
✔️ Deep understanding of networking, system administration, and computer hardware (HPE, Dell)
✔️ Hands-on experience with iSCSI storage (Nimble, EMC) and Hyperconverged Infrastructure (VXRail, SimpliVity)
✔️ Knowledge of high-speed Ethernet (1, 10, 25, 40, and 100Gbps)
✔️ Solid background in server backup solutions and ITIL fundamentals

🤝 Soft Skills & Problem-Solving
✔️ Organizational guru with attention to detail and strong follow-through
✔️ Excellent communication—both written and verbal—to break down complex IT issues in a user-friendly way
✔️ Analytical mindset with a knack for troubleshooting and problem-solving
✔️ Self-motivated, adaptable, and able to juggle multiple priorities in high-pressure situations

⚡ Work Style & Availability
✔️ Team player who thrives in collaborative environments
✔️ Willing to work flexible hours, including nights and weekends when duty calls
✔️ Able to lift up to 40 lbs. and participate in hands-on IT tasks
✔️ Open to travel for offsite software and system integration efforts

If you’re looking for a role where your technical expertise and leadership can make a real impact, we want you on our team! 🚀