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Fitness Center Member Support

The New Orleans Jewish Community Center
Visalia, CA Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/19/2025

Free Gym / Pool Membership while employed!

Pay Range : $16.00 - $17.50 per hour

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.

Summary

Front Desk Attendants play a key role in welcoming members to the Addison-Penzak Jewish Community Center (part of Jewish Silicon Valley). Their responsibilities include directing people to the appropriate departments and providing answers about events and programming. They strive to exceed member expectations, contribute to retention, and create a friendly and welcoming environment. This role's mission is to foster a safe and welcoming community rooted in Jewish values and traditions.

Areas of Responsibility

  • Meet, greet, and provide information to every member / guest requesting access to the facility.
  • Check-in guests with reservations for pool / fitness / tennis facilities using the automated reservation system.
  • Assist members / guests by providing wayfinding services and information.
  • Maintain a clean workstation.
  • Have a comprehensive knowledge of day-to-day operations and events within the facility.
  • Perform other duties as required or directed by Management and / or as business dictates.

Qualifications and Competencies

Specific Skills :

  • Exceptional attention to detail and follow-through.
  • Ability to follow changing directives and communicate impacts clearly and effectively.
  • Ability to work as part of a team in conjunction with all levels and departments of the JCC and our community.
  • Maintain confidential information at all times.
  • Demonstrate superior communication skills both verbally and in writing.
  • Comfortable with various web applications / portals and device technologies including smartphones, tablets, and Windows-based applications.
  • Maintain a can-do, friendly, supportive demeanor at all times.
  • Commitment to service through a Jewish lens.
  • Ability to answer phone calls and transfer when needed to the correct department.
  • 1 year of demonstrated excellence in Customer Service (preferred).
  • Understand the importance of administrative and safety procedures.
  • Consistent positive attitude (required).
  • Can-Do!” work ethic.
  • Ability to multi-task through competing priorities.
  • Generally, Monday through Friday during business hours - will require occasional evenings and / or weekend work.
  • Able to lift up to 35 pounds when necessary.
  • Work in a Fitness Center / Community Center and typical business office environment.
  • Ability to sit or stand (alternately) for extended periods of time.
  • Ability to work on computer / phones for extended periods of time.
  • Ability to navigate the facility by walking, using assisted mobility devices, climbing stairs, or using elevators, while conversing with members, co-workers, and guests.
  • Minimum Qualifications :

    The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to :

    Work in a noisy environment and be in close proximity with others. This role routinely uses standard office equipment such as phones, computers, and printers.

    This position is contingent upon the completion and clearance of a background check, including fingerprinting and life scan assessment.

    Agency Information :

    Amenities include a fitness center, heated pool, children's pool, lighted tennis courts, full gymnasium, event auditorium, meeting rooms, athletic field, physical therapy clinic, free parking, acclaimed preschool for ages 18 months-5 years, day camp, recreation program for children with special needs, birthday parties, Center for Jewish Life & Learning, holiday celebrations, Judaica and Hebrew classes, enrichment classes on a variety of topics for all ages, and sports programs for children and adults. Event rentals available.

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    Salary : $16 - $18

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