What are the responsibilities and job description for the Billing & Front Office Coordinator position at The New Pediatric Dental Care of Greater Orlando. Inc?
PEDIATRIC DENTAL CARE OF GREATER ORLANDO, INC. is seeking a Billing & Front Office Coordinator
Our pay structure is competitive and varies based on individual experience.
HOURS : 35-40 hours per week, with potential variability depending on our seasonal patient influx.
We operate Monday through Thursday from 7 : 50 a.m. to 6 : 00 p.m., with our last appointment scheduled at 4 : 30 p.m. A lunch break is provided from 1 : 00 p.m. to 2 : 00 p.m. Fridays are from 9 : 00 a.m. to 3 : 00 p.m. on alternating weeks.
Our office locations include :
11309 Lake Underhill Road, Suite 103, Orlando, FL 32825
7250 Red Bug Lake Road, Suite 1024, Oviedo, FL 32765
As a Billing & Front Office Coordinator, you will perform essential administrative duties such as answering phone calls, welcoming patients, managing office operations, and ensuring smooth transitions for patients from the waiting area to treatment areas and back to the checkout desk. This includes inputting billing information, processing insurance eligibility checks, and handling claims effectively.
Your responsibilities will also encompass collecting and entering claims data, posting payments, managing patient accounts, submitting claims, and liaising with insurance companies regarding unpaid or disputed claims. You will be the vital point of contact for patients inquiring about their account statuses.
In this role, you are expected to uphold the core values of Pediatric Dental Care (PDC), ensuring the utmost confidentiality of both patient and employee information. This includes maintaining privacy standards and demonstrating professionalism at all times. You will introduce yourself to patients and families, and engage with them with excellent verbal communication and interpersonal skills, maintaining a friendly and approachable demeanor.
Please apply by the link and email your resume. We look forward to you joining our team.
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