What are the responsibilities and job description for the Elite Customer Service Representative position at The New York Mets?
We are looking for a detail-oriented and organized Elite Customer Service Representative to join our team. In this role, you will be responsible for providing elite service to high-yield accounts with the goal of increasing our premium membership base in the Tri-State Area.
Key responsibilities include:
- Providing elite service to assigned accounts
- Upselling current accounts, generating referrals, and cross-selling premium ticket packages and luxury suites
- Meeting or exceeding established monthly sales, annual sales, and renewal goals
The ideal candidate will possess:
- Bachelor's degree required
- 2 years sales experience required
- Strong communication skills and the ability to effectively manage diverse clients