Library Technical Assistant II - Stephen A. Schwarzman Building

Department: Maps

Location: Stephen A. Schwarzman Building

Compensation: $44,590 / year

Description

Overview

The Lionel Pincus and Princess Firyal Map Division, Irma and Paul Milstein Division of United States History, Local History and Genealogy, and Dorot Jewish Division are prestigious research divisions housed on the first floor of the New York Public Library's flagship Stephen A. Schwarzman Building.

The LTA II within these divisions plays a vital role in providing excellent public service at the service desks, directly supporting patron access to the Library's rich collections. This role also contributes to the divisions' technical service operations.

Key Responsibilities:

Reporting to the Assistant Director, the Library Technical Assistant II will:

• Staff the service desks for the Maps, Dorot Jewish, and Local History & Genealogy Divisions (MDLHG), providing expert assistance to researchers
• Contribute to the processing and technical services functions of the MDLHG Divisions, ensuring smooth access to resources.
• Assist in maintaining the physical collections and public spaces of the MDLHG Divisions, contributing to a welcoming and organized research environment
• Process library cards, manage material circulation (check-in/check-out), coordinate offsite delivery, maintain hold shelves, and resolve circulation and delivery issues
• Provide directional assistance to visitors, ensure adherence to library policies and procedures, and assist users in navigating a large research library
• Manage projects effectively while maintaining accurate records and statistics
• Utilize relevant software and technologies, such as Sierra, Aeon, the ReCap Staff Interface, and Google Suite to support researchers and manage workflows
• Perform other related tasks and special projects as assigned
  
  

Required Education, Experience & Skills

Required Education & Certifications

• High School Diploma
  
  

Required Skills

• Demonstrated ability to provide helpful and effective service to library patrons, including assisting with research inquiries and resolving issues.
• Ability to manage a high-volume workload with accuracy, prioritizing effectively
• Strong organizational and time management skills
• Demonstrated ability to work effectively both independently and as part of a team;
• Flexible and eager to learn new tools and adapt to change
  
  

More...

NYPL Core Values:

All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive
  
  

Work Environment

• Public service library
  
  

Physical Duties

• Limited physical effort is required
• Light lifting required
  
  

Pre-Placement Physical Required?

No

Schedule

35 hours a week, including evening shifts until 8pm and Saturday shifts required

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills.