What are the responsibilities and job description for the The New York Public Library is hiring: Career Services Associate - Bronx Library position at The New York Public Library?

Job Description

Description

Overview

The Career Services Department (CS) provides career development support for a diverse population within New York City, including job seekers, re-entry, students, career changers, veterans, and 55 adults, to achieve their career goals. Offering free one-on-one coaching and workshops that focus on the different aspects of job search and career development. Career Services has two offices, Stavros Niarchos Foundation Library, and the Bronx Library Center.

The BLC Associate serves as a welcoming and informative first-point-of-contact for patrons visiting Career Services at the Bronx Library Center (310 East Kingsbridge Rd.) to ensure members remain engaged and are connected with services to meet their needs. The Associate works in tandem with Career Services staff to ensure the smooth execution of a range of NYPL / Career Services programs and outreach service events. This position is in-person.

Responsibilities

Maintain a high level of customer services, as the first-point-of-contact for patrons visiting Career Services, and monitor access to the office
Conduct daily one-on-one job support appointments editing resume and cover letter documents, page formatting and review spelling and grammar; as well as submitting job applications for employment or education
Refer patrons to other departments, programs and resources provided by NYPL
Make Career Services appointments for patrons
Research education or occupational training programs for career advancement, and print out flyers
Supports coordinator and BLC staff with call reminders as needed, and enter data into system
Performs related duties as required.

Required Education, Experience & Skills

Required Education & Certifications

2 years of college or high school diploma and equivalent experience

Required Experience

Ability to speak Spanish is strongly desired

Strong computer skills and knowledge of using Microsoft Office programs and Google Drive products.

Successfully demonstrated public service experience and the ability to work well with diverse patrons

Experience with Canva and / or Adobe Photoshop preferred

Required Skills

Adaptable to changing work environments and is a lifelong learner

Excellent communication skills—written and verbal—for varied audiences

Strong organizational and time management skills with high attention to detail and ability to work on multiple projects simultaneously

Proficient computer and technology skills using Windows 10, Microsoft Office Suite, Google Applications, and advanced internet skills

Excellent documentation skills, ability to navigate multiple data entry systems, and strong written and verbal communication skills.

Demonstrated ability to work as part of a team and independently

Managerial / Supervisory Responsibilities

N / A

More...

Core Values

All team members are expected and encouraged to embody the NYPL Core Values :

Be Helpful to patrons and colleagues

Be Resourceful in solving problems

Be Curious in all aspects of your work

Be Welcoming and Inclusive

Work Environment

Office setting

Public library setting

Other workshop and public speaking environments

Physical Duties

Limited physical effort is required

May involve some light physical labor such as the moving and lifting of supply boxes or program supplies

Requires travel within NYC

Pre-Placement Physical Required?

Union / Non Union

Non-Union

FLSA Status

Non-Exempt

Schedule

Must have flexible availability, including evenings and weekends as needed, willing to travel to various locations, as needed.

15 hours per week

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

Union Salaries are determined by collective bargaining agreement(s).

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