Demo

Premium Sales & Hospitality Specialist

The New York Racing Association
Jamaica, NY Contractor
POSTED ON 3/13/2025
AVAILABLE BEFORE 6/10/2025
Title: Premium Sales & Hospitality Specialist

Employee Status: Regular Full Time

Work From Home Option: Hybrid - 2 Days/Week (40% Remote)

FLSA Status: Non-Exempt

Job Overview

Responsible for generating new business revenue through year-round sales efforts of premium hospitality areas at NYRA tracks inclusive of seasonal packages, memberships, partial plan packages, suite rentals and group tickets.

Essential Functions

  • Execute new business campaigns through multi-channel outreach, consultative sales meetings, presentations, site visits and diligent follow through.
  • Utilize sales tools such as ZoomInfo to generate qualified premium seating leads via researching industries, companies, and referrals.
  • Contribute to the development and implementation of unique sales strategies, ideas, and programs as a means of producing new business opportunities.
  • Responsible for managing entire sales cycle from prospecting clients, closing the sale and continued service for upsell.
  • Monitor and manage premium sales inventory for Saratoga Race Course and Belmont Park in accordance with established NYRA guidelines, policies, and procedures to ensure the highest levels of guest satisfaction;
  • Employ solution-based selling to maximize revenue generation by upselling existing customers and networking with new leads.
  • Set face-to-face meetings with sales prospects, at on-site sales center, in venue and in the corporate community
  • Attend company and community events to build network and support premium sales and promotional efforts
  • Provide premium customer service in every touchpoint with clients.
  • Participate and contribute to Premium Sales meetings and department wide Sales meetings.
  • Foster positive, cooperative team culture by developing mutually beneficial working relationships with all team members, colleagues, and vendors.
  • Achieve individual and department sales goals as set by Senior Director, Ticket Sales and Operations.
  • Work alongside Managers to manage ticket inventory, pricing and data to ensure proper inventory alignment and sales forecasting.
  • Analyze industry trends and offerings to inform recommendations to remain competitive in the Premium Sales & Hospitality landscape.


Qualifications

Education (minimum): Bachelor’s degree or equivalent experience

Experience: 4 years of sales experience in sports/entertainment and/or thoroughbred racing.

Other Requirements

  • Excellent oral, written communication, customer service and problem-solving skills.
  • Proficient computer skills including experience with (Word, Powerpoint, Excel and Outlook) as well as the ability to learn and master new software programs including NYRA’s CRM and ticketing system.
  • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines.
  • Driver’s license, ability to travel to Saratoga in the Summer. Available to work flexible hours including holidays, evenings and weekends.


Knowledge Required

  • Principles of sales via telephone, in-person and virtual communications;
  • Principles of customer service;
  • NYRA sales venues, products and services;


Summary Of Physical Requirements And Work Environment

To Belmont

0-15%

To Saratoga

0-15%

International

0-15%

Pay Range / Salary: $28.00 - $30.00

Salary : $28 - $30

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