What are the responsibilities and job description for the Bus Outreach Professional (Part Time) position at The Night Ministry?
Join The Night Ministry as a Bus Outreach Professional (Part-Time)
Help in creating compassionate connections and expanding access to housing, health care, and human dignity for individuals facing housing instability and poverty.
About The Night Ministry
The Night Ministry is a Chicago-based nonprofit that provides human connection, housing, and health care to individuals struggling with housing stability or poverty. Our work is centered around two core service areas: Outreach & Healthcare and Youth Housing. Through our Outreach & Health programs, we meet people where they are, on CTA platforms, in encampments, at libraries, and across city neighborhoods; offering consistent, compassionate care and vital health services.
Our Youth Housing programs provide shelter and supportive services to young adults, helping them build stability and work toward their goals in safe, affirming environments. With a history rooted in dignity, inclusion, and trust, The Night Ministry is committed to walking alongside those we serve with empathy and respect.
If you're passionate about creating meaningful change through relationship-building and practical support, we'd love to meet you.
What You'll Do
As a Bus Outreach Professional, you'll provide a steady and supportive presence aboard the Health Outreach Bus while engaging with guests compassionately and without judgment. You'll work closely with team members, volunteers, and healthcare staff to ensure that visitors receive the respect, care, and connections they need.
Your responsibilities will include:
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Offering a warm, welcoming presence for visitors and providing referrals to housing, health, and social services.
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Building relationships with clients through trauma-informed, harm reduction-oriented support.
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Assisting with data entry into systems such as Electronic Health Records (EHR) and Efforts to Outcomes (ETO).
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Performing basic pre-maintenance checks and assisting with vehicle upkeep.
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Supporting The Night Ministry's health services team with HIV/STI testing and counseling coordination.
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Participating in community needs assessments and staying current on issues facing the populations we serve.
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Attending staff meetings and trainings when possible, and occasionally representing the agency publicly.
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Collaborating with volunteers and helping cultivate opportunities for engagement and learning.
Schedule
This is a part-time role. Team members typically work three shifts per week, scheduled Sunday through Tuesday, with some flexibility to swap days as needed.
What We're Looking For
We're looking for someone with a heart for outreach and the skills to provide compassionate, informed support to people navigating extreme challenges. You should be dependable, adaptable, and comfortable working directly with the public in fast-moving environments.
Qualifications:
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1-3 years of outreach experience with individuals experiencing homelessness, or similar lived/work experience.
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Bachelor's degree preferred, but not required.
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Valid driver's license and insurability.
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Able to be on your feet outdoors for up to six consecutive hours in varying weather.
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Excellent interpersonal and communication skills.
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Familiarity with harm reduction practices and comfort working with diverse populations.
Bonus if you:
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Speak Spanish
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Currently hold or are open to obtaining a CDL Class B license
Why Work With Us
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Be part of a mission-driven team making an immediate difference in people's lives.
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Thrive in a collaborative, inclusive environment that values your experience and perspective.
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Gain meaningful connections through your work while advocating for equity and access across Chicago.
Apply Today
Even if you don't meet every qualification, we encourage you to apply. We value diverse experiences-including lived experience-and are committed to building a team that reflects the communities we serve.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls. The employee is regularly required to talk or listen.
Work Environment:
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate but may vary at the different locations required in this job.
The Night Ministry is an Equal Opportunities Employer.
Clear DCFS background check and health clearance.