What are the responsibilities and job description for the AWS Solution Architect Hybrid position at The Norland Group?
Job Description
Job Description
- Estimated Regular Hours / Week : 40.00
- Hybrid - 3 WFH / 2 in-person
- Contract Duration : 1-year potential extension
Skills Required :
1. Expert Knowledge in Amazon Connect Contact Center Development : Contact Flows, IVR Applications, Skill Based Routing, LEX Integration, AWS Control Tower. 2. Proficient in cloud based telephony and Contact center. 3. Possessed technical expertise in designing AWS call flow, agent reports and dashboard 4. Proven ability working on AWS Monitoring Services, AWS Control Tower, Amazon QuickSight.
Experience Required :
1. 5 years of experience working with AWS Connect, Azure, AWS Control Tower, AWS Security Services, AWS Lambda. 2. 5 years’ experience in routing protocols addressing, services virtualization, and integration / collaboration strategies for enterprise architectures. 3. 5 years Web / Directory Services : Microsoft AD, AWS Monitoring Services 4. 4 years of experience in unified communications and how it works in a collaborative environment over switching, routing, firewall, cloud, MPLS, QOS and WAN Technologies with the ability to document using Visio or similar.
Education Required :
Graduation from an accredited college with specialization in Electronic or Electrical Engineering, Computer Engineering, Computer Science, or closely related field. Must have a valid California driver license. Current certification in one or more of the following : AWS Solutions Architect-Associate, AWS Certified Advanced Networking, AWS Certified Security, AWS Certified Database, AWS Certified Data Analytics, AWS Certified Cloud Practitioner.
Additional Information :
This is a 5 / 40 schedule Monday-Friday 7 : 30am-4 : 00pm, Sat, Sun are days off 3 days’ work from home 2 days work in the office
Company Description
About us :
The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.
Our Mission Statement
Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.
Company Description
About us : The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services. Our Mission Statement Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.
