Front Desk / Customer Service Supervisor

Join The NOW Massage, a modern oasis redefining wellness through self-care, teamwork, and exceptional service. Our boutique offers a stunning, nature-inspired environment and a team-focused culture that values your growth and well-being.

Benefits Include:

• Paid training and time off
• Competitive hourly pay commissions (avg. $319/month)
• Free massages and discounts for friends and family
• Health insurance and annual wellness credit
• Inspiring work environment with snacks, coffee, and tea
• Quarterly team-building events

As an Experience Guide Supervisor, you’ll lead a dynamic team, drive sales, and create unforgettable guest experiences. You’ll inspire, train, and support your team to exceed goals while ensuring smooth day-to-day boutique operations.

What You’ll Do:

• Mentor and train team members on best practices
• Drive membership, gift card, and service sales
• Maintain high service standards (4.5-star average goal)
• Oversee scheduling, inventory, and vendor relationships
• Resolve guest concerns with professionalism

We need a strong communicator and motivator with a passion for service and team leadership.

Ideal Candidates Have:

• Leadership and customer service experience
• A results-driven, sales-focused mindset
• Strong organization and problem-solving skills
• A love for creating exceptional guest experiences

• \The NOW provides a welcoming, family-like environment where I feel supported and valued.\
• \I love the positive energy and the focus on growth and teamwork.\
• \The NOW changed how I view workplace culture. It’s the best job I’ve had.\

Ready to make an impact? Apply now to join the team that’s transforming wellness into a lifestyle!

The NOW offers a space to escape the daily pressures of life and recharge your energy and spirit through the healing benefits of massage therapy. The NOW has quickly become LA’s hottest new wellness destination for locals and globe-trotting influencers alike.
The NOW is designed to serve as a sanctuary from the bustling city. Our aesthetic incorporates raw elements and natural materials to create a chic minimalist oasis. Interiors are inspired by nature. Natural wood surfaces and exposed beams are coupled with sheep skins and rawhides, cactus galleries and crystal grids. All the elements are aligned with nature and form the ultimate zen environment for optimum relaxation.
The NOW’s menu was crafted with the individual in mind with fully customizable enhancements from our Deep Tissue add-on, to Calm Balm, to our wildcrafted Herbal Heat Therapy among others. Come in for a 25 minute massage after a long day or book that refreshing 80 minute deep tissue for some real you-time.
With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW is looking forward to bringing our thoughtfully crafted menu with customizable enhancements, healing products and singular design aesthetic to cities all over the United States.