What are the responsibilities and job description for the Dining Room Manager position at The Oaks Club?
About us
The Oaks Club is a private, member-owned club situated on over a thousand acres just south of downtown Sarasota. Every amenity is here, on a pristine sanctuary set aside from the world at large, where sugar sand beaches, nature preserves, and green-grass golf courses live perfectly together. Inside the gates and outside every doorstep, you’ll find the ultimate detours from responsibility — private golf, tennis, fitness, wellness and culinary amenities that would be the envy of any luxury resort.
Professional Opportunity: Dining Room Manager
Dining Room Manager will manage the service of members and guests in the dining room. Supervise, instruct, and assist service staff in all aspects of their specific positions. Assure that member satisfaction standards are consistently attained. The Dining Room Manager must uphold The Oaks Club S.P.I.R.I.T. Core Values, as well as the highest levels of food and beverage service.
Position Responsibilities
1. Oversee all dining room set up and reset of rooms including, but not limited to room set up per floor diagrams, table/place settings & buffet set up.
2. Assign stations and side work for all service staff. Responsible for maintaining and updating side work assignments for all dining rooms. Responsible for ensuring these assignments are completed for each shift (opening and closing).
3. Supervise, direct and delegate service during ala carte and/or buffet dining according to expected service standards.
4. May coordinate ala carte food service between kitchen and service staff. Instruct staff on daily specials.
5. Maintain the highest standards and set the example for supervised staff through consistent use of proper service techniques and procedures.
6. Communicates all member requests and or complaints to receive and resolve member and complaints and requests. Advise Food & Beverage Manager of any such issues.
7. Secure club property as it pertains to the dining rooms (i.e., buffet props, china, glass, and flatware).
8. May act as Manager on Duty in the absence of the Food & Beverage Manager.
9. Maintain the club’s supplies, tables, chafers, etc. and storage area in a neat and organized manner on a shift-by-shift-basis. Responsible for the overall cleanliness of all dining rooms. Advise maintenance of any issues that require their attention.
10. Work in conjunction with other management/supervisors in the development and implementation of staff training. Train all new dining room service staff.
11. Maintain a professional and positive attitude.
12. Instruct and train service staff in basic food terms, various wine varietals, liquors, and beers.
13. Perform and maintain accurate inventories.
14. Requisition supplies as needed.
15. Attend staff meetings and training sessions as required.
16. Close and secure the Clubhouse each night.
17. Perform other additional tasks as may be assigned from time to time by the Food & Beverage Manager or the General Manager.
Essential Skills and Experience
1. Exceptional Customer Orientation.
2. Strong team player.
3. Must be knowledgeable in food, wine, liquor, and beer. Should possess knowledge of proper procedures for handling food and beverage properly. Must maintain a Florida Certified Food Safety Manager card or be able to successfully complete the certification within three months of hire.
4. Must be organized and able to consistently maintain service standards at all times. Must be able to recognize and ensure their staff is also performing standards consistently at all times.
5. General computer knowledge is needed. Ability to learn and instruct staff on Point of Sale. Knowledge of or ability to learn and use excel, word and publisher as pertaining to Food and Beverage.
6. Ability to supervise and train staff in a positive and effective manner.
7. Knowledge of basic math skills related to inventory and management of staff hours.
8. Ability to maintain a professional relationship with the membership while not engaging in member or personal issues. Ability to be discreet due to the involvement with members on a regular basis.
Physical Demands and Work Environment
While performing the responsibilities associated with this position, the employee is required to be able to properly carry a cocktail tray and oval food tray which may weigh up to 30 lbs. Also, able to lift, carry, push, pull or otherwise move objects up to 30 lbs. in weight. Must be able to move tables, chairs, etc. for set up as needed and be able to stand and/or walk for up to four hours at a time. While performing the duties of this job, the employee is regularly exposed to a normal interior environment as regulated by an air conditioning and heating system. Also exposed to the normal work environment of a commercial kitchen where there may be extremes of heat/cold and loud noise.
Interested candidates should submit a compelling cover letter and resume for consideration.
A competitive compensation will be based on experience, as well as a benefits package which includes 100% employer paid medical, dental and vision insurance, 401-(k) saving plan and paid time off.
The Oaks Club is an EEO & Drug Free Workplace Employer.
The Oaks Club provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. The Oaks Club utilizes E-Verify.
Job Type: Full-time
Pay: $58,000.00 - $62,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $58,000 - $62,000