What are the responsibilities and job description for the Overnight Front Desk Associate position at The Oaks Waterfront Hotel?
Are you a night owl with a warm, welcoming personality and strong attention to detail? The Oaks Waterfront Hotel, a serene 15-room boutique property nestled on the Eastern Shore, is looking for a dependable and friendly Overnight Front Desk Associate to join our team.
Key Responsibilities:
- Greet and assist late check-in guests with professionalism and care
- Monitor the property and ensure guest safety and comfort overnight
- Perform nightly audit tasks including balancing daily transactions and preparing reports
- Answer phones and respond to guest inquiries
- Complete light housekeeping and organizational tasks as needed
- Ensure the front desk area is tidy and ready for the morning shift
- Collaborate with other departments as needed to ensure smooth operations
Requirements:
- Previous front desk or hospitality experience preferred, but not required
- Excellent customer service and communication skills
- Strong attention to detail and comfort with basic math/accounting tasks
- Ability to work independently and stay awake and alert throughout the night
- Familiarity with property management systems is a plus
- Must be reliable, punctual, and professional
Schedule:
- 3-4 overnight shifts per week, including weekends and holidays as needed
- Potential for additional shifts during peak season or for shift coverage
Why Join Us?
At The Oaks, we take pride in offering our guests a peaceful, personalized experience—and that begins with our team. You’ll work in a calm, beautiful environment with a supportive and close-knit staff.
Job Types: Full-time, Part-time
Expected hours: 30 – 50 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Hospitality: 1 year (Required)
Shift availability:
- Overnight Shift (Required)
Ability to Commute:
- Easton, MD 21601 (Required)
Ability to Relocate:
- Easton, MD 21601: Relocate before starting work (Preferred)
Work Location: In person