Lead Technician/Foreman - Audio-Visual

Lead Technician\Foreman

At Ockers, our mission is to continue expanding the array of services we provide to help our clients keep pace with the latest advances in technology. Ockers proudly serves a diverse customer base that includes educational and government markets; major corporations, municipalities, and small to medium-sized businesses within a wide spectrum of industries.

We are seeking a Lead Technician to assist with managing our projects’ on-site activities for our Broadcast Solutions division. This is a fast-paced position that allows for significant learning and growth opportunities. Candidates will be leading state of the art AV system installations as they advance their careers.

The ideal candidate will possess a strong Audio-Visual fundamental background and have experience leading a team. We offer flexible work hours, with work typically occurring during 1st or 2nd shift, Monday through Friday.

Responsibilities

• Inspect all work throughout the project life cycle to ensure scope of work has been followed and all functions of the A/V system have been tested to perform as expected

• Troubleshoot A/V equipment when technical questions or problems occur; identify appropriate solutions

• Provide basic training on the operation of A/V equipment to customers as necessary

• Communicate timely updates to the office daily for their awareness and to provide workflow progress

• Illustrate the intent of designs to team members through line drawings and location diagrams

• Oversee the development of junior personnel by providing guidance and instruction

• Create markups to document any changes to facilitate the creation of as-built plans

• Provide guidance to all team members on proper OSHA standards and safety precautions

• Convey any project issues with manager to determine mitigation strategy

• Push DSP and Control files to commonly used components in the field (Symetrix, AMX, Extron, Bi-Amp, etc.)

• Assess all rooms upon project completion for cleanliness and preparation for client review and acceptance

• Perform other duties as requested

Required Skills and Experience

• Minimum of 5 years of Audio Video installation experience required

• Advanced understanding of A/V terminology and commonly used components

• Must be able to think independently and prioritize work for efficient completion of tasks and team communication

• Full comprehension of A/V signal flow and routing

• Advanced understanding of termination methods and procedures for all audio connections (RJ-45, XLR, 3.5MM, RS-232, Speaker and line level, etc.)

• Provide a high level of customer service

• Mentor novice staff to accelerate their learning curve and be willing to train other team members

• Possess great time management skills to divide and prioritize daily tasks to complete projects as scheduled

• Awareness of required tools and proper use of them for specific tasks

• Fundamental understanding of proper cable needs for specific applications and tasks

• Ability to read and interpret line drawings and location diagrams without issue

• Familiarity with networking and how it relates to the AV industry

• Handle daily responsibilities with a sense of urgency

This role has a range of $25 to $30 per hour, dependent on the candidate’s background, certifications, and experience.

Ockers is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other characteristics. Ockers is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• Audio Visual installation: 5 years (Required)
• Project management: 4 years (Required)
• Customer relationship management: 4 years (Required)
• Symetrix, AMX, Extron: 4 years (Preferred)
• Mentoring: 3 years (Preferred)
• AV troubleshooting: 3 years (Required)
• Line drawing: 3 years (Required)
• Time management: 4 years (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road

Salary : $25 - $30