What are the responsibilities and job description for the Host/Hostess position at The Office Delray?
Key Responsibilities
- Warm Welcome: Greet every guest with a warm smile, eye contact, and a friendly demeanor as they enter the restaurant.
- Seating Coordination: Efficiently manage reservations and walk-ins, ensuring timely seating and even table distribution for servers.
- Reservations: Use reservation systems to confirm, update, and organize bookings. Provide accurate wait time estimates when necessary.
- Ambassador of Hospitality: Maintain a professional and welcoming attitude at all times, representing the restaurant's upscale brand.
- Guest Assistance: Handle special requests such as dietary accommodations, large party arrangements, or celebrations with care and attention to detail.
- Menu Presentation: Provide menus to guests promptly and communicate any specials or features.
- Flow Management: Coordinate with the kitchen and servers to ensure smooth dining room operations. Alert managers to potential bottlenecks or issues.
- Cleanliness and Organization: Ensure the entrance, host stand, and dining areas remain tidy and presentable throughout the shift.
- Goodbye with Grace: Thank guests upon departure, encouraging them to return.
Qualifications and Skills
- Experience: Prior hosting or customer service experience in an upscale dining environment preferred.
- Friendly Demeanor: Positive attitude with a strong ability to engage guests and create a welcoming atmosphere.
- Organizational Skills: Ability to manage reservations, seating plans, and guest flow effectively.
- Professional Appearance: Well-groomed and polished presentation in line with the restaurant’s upscale image.
- Communication: Strong verbal communication skills with the ability to listen and respond to guest needs.
- Tech-Savvy: Familiarity with reservation and point-of-sale systems is a plus.
- Flexibility: Availability to work evenings, weekends, and holidays as required.
- Team Player: Works collaboratively with servers, kitchen staff, and management to ensure seamless service.
What We Offer
- Competitive hourly wage
- Opportunities for growth within the restaurant
- A vibrant, supportive team culture
- The opportunity to work in one of Delray Beach’s most sought-after dining destinations
Join Our Team!
If you’re passionate about hospitality, thrive in a fast-paced upscale environment, and enjoy connecting with guests, we’d love to hear from you. Apply now and become part of a team dedicated to delivering exceptional dining experiences on Atlantic Avenue.
We are an equal opportunity employer and welcome applicants of all backgrounds to apply.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Delray Beach, FL 33444 (Required)
Ability to Relocate:
- Delray Beach, FL 33444: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16