Student Assistant-Retention & Student Success Initiatives (Newark Campus)

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Job Title: Student Assistant-Retention & Student Success Initiatives (Newark Campus) Department: Newark | General-JM Qualifications: High school diploma Experience with Microsoft Excel and Outlook Good communication skills and approachable Responsible and respectful of differences Works well on a team and willing to work in a fast-paced environment Takes initiative and is reliable Ability to handle confidential, sensitive information with professionalism Ideal candidate has willingness to support other students’ success and has demonstrated strong academic skills themselves FERPA and Institutional Data Policy compliance requirements must be met once hired 40% - Serve as the front-line employee in the Office of Retention & Student Success Initiatives, this includes: Answer phone/take messages/schedule appointments in Microsoft Outlook calendars Oversee department email account, answering questions, referring students, and connecting with appropriate staff within office Triage student concerns and link to appropriate resources, on campus or community Handle and work on projects with confidential student information Assist in operation of the office Provide information to faculty, staff, and students 30% - Assist director and staff with special projects related to retention and student success: Identifying student needs on campus and assist with unique outreach/action plan Data analysis in Excel Learning community student recruiting Targeted student outreach measures 15% - Provide support for special activity events including but not limited to, campus and learning community events as well as academic success workshops and programs 10% - Run errands on and off campus, make purchases for office, retrieve mail, and distribute to staff, prepare mailings, set up and monitor bulletin boards 5% -Other general duties as assigned Additional Information: FWS eligible jobs can be filled by a non-FWS student. A background check is not required Location: Warner Library and Student Center (0583) Position Type: Temporary (Fixed Term) Scheduled Hours: 10 Shift: Varying Shifts Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law. Applicants are encouraged to complete and submit the Equal Employment Identification form. Each day, Buckeyes across the state and around the world make a lasting impact. The Ohio State University sets the stage for academic achievement and innovation. It's where friendships are forged, tradition is brought to life and a better global community is built. Our mission is as clear today as it was 150 years ago: to illuminate a pathway to education, research and health care that creates vibrant futures. Faculty and staff build the incomparable Buckeye spirit through collaboration, a strong sense of community and an unwavering commitment to excellence. Our strength comes from our ability to bring out the best in people and learn from Buckeyes of all backgrounds, passions and talents. Ohio State is a dynamic community where opportunity thrives and individuals transform themselves and their world. Positions are available in countless fields and specialties. Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America’s leading academic health centers and recently ranked No. 4 on Forbes’ list of best U.S. employers for diversity. Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions. 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