What are the responsibilities and job description for the Finance Administrator position at The Old Dominion Group?
Job Summary: The Finance Administrator plays a critical role in supporting the daily operations of the Accounting and Finance Team, safeguarding the company's assets and ensuring compliance with established policies and procedures. They are primarily responsible for the administration of the company credit card program. This position provides help desk support for the ERP and related systems, including various troubleshooting, sending invitations, and working with user and credit card company to resolve issues. They handle various other tasks including support focused on risk management, controls, fraud prevention, and compliance with regulations and policy.
Major Duties and Responsibilities:
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position’s role within the business unit.
Credit Card Administration
- Serve as administrator for the company’s credit card program
- Process new card users and close accounts of inactive/terminated users
- Handle day-to-day management of cardholder questions
- Train new users on the corporate card program, review company policy and demonstrate how to use the website or app to code and submit expenses
- Audit credit card users and card transactions for compliance
- Analyze account coding and make necessary revisions to ensure accuracy
- Escalate issues to Finance Director
- Develop and maintain monthly and ad hoc reporting for management
- Maintain policies and procedures for the credit card program and assist management with confidential resolutions
System Support
- Send user invitations to the ERP and other systems (e.g., timekeeping system), properly configuring their access and security profiles
- Provide technical support to users
- Research issues, involving other team members as required, and providing customers with timely solutions
- Provide training or guides to assist users with navigating systems
- Create resources to help users navigate common issues and features in the systems
- Assist with other support tickets
Payroll and Audit Support
- Review certified payroll files to identify potential issues before submission, and work with the payroll team, managers, and other departments to resolve those issues
- Review and validate files for Foreman Incentive Program
- Process bonus or reimbursement checks, as requested by the Finance Director, for field personnel
Other
- Provide effective administrative support to project and accounting teams as needed
- Perform other duties as assigned
Qualifications:
- Bachelor’s degree in accounting/business or a related field
- At least one (1) year of experience in accounting and/or credit card administration
- Excellent customer service skills
- Meticulous attention to detail
- Time management skills and ability to operate in a fast-paced environment
- Knowledge of basic accounting principles
- Strong mathematical and analytical skills
- Highly proficient using a computer, Microsoft Office (Outlook, Word, Excel, etc.), and commonly used accounting ERP systems
- Interpersonal, verbal and written communication skills
- Exceptional organizational skills and attention to detail with a focus on error prevention.
- Must be a proactive self-starter and effective team player
- Ability to understand and follow standard operating policies and procedures
- Ability to prioritize and manage multiple tasks, changing priorities as necessary.
- Ability to work under time pressure and adapt to changing requirements in a positive and constructive manner
- Bilingual preferred (English, Spanish)
Physical Requirements include but are not limited to the following:
- Prolonged periods sitting at a desk and working on a computer.
- Able to walk, sit, stand, bend, kneel, stretch, squat and climb.
- Able to see, talk and hear in person, via phone and/or through online/video.
- Able to use hands and fingers in a manner that allows for use of a keyboard and phone.
- Able to lift & carry items up to 15 lbs.
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