What are the responsibilities and job description for the Host position at The Old Firehouse?
We are seeking an exceptional and enthusiastic Host/Hostess to join our team at [Restaurant Name], a fine dining establishment known for its exceptional service and elegant atmosphere. As the first point of contact for our guests, you will play a crucial role in creating a warm and inviting experience from the moment they walk through our doors. The ideal candidate will be professional, polished, and have a passion for providing impeccable service.
Key Responsibilities:
- Greet guests promptly and courteously as they enter the restaurant.
- Manage reservations, and ensure efficient seating arrangements while maintaining a smooth flow of guests.
- Escort guests to their tables, offering menus, and ensuring they are comfortable.
- Provide information on wait times and offer solutions during peak hours to manage guest expectations.
- Answer phone calls and assist with reservations, inquiries, and special requests.
- Maintain an organized and clean front-of-house area, including the host stand and entryway.
- Collaborate with servers and management to ensure the best possible dining experience.
- Uphold the restaurant’s high standards of service, professionalism, and guest satisfaction.
- Assist with special events and private dining coordination as needed.
- Manage guest feedback and ensure any concerns are addressed quickly and professionally.
Qualifications:
- Prior experience in a fine dining or upscale restaurant environment preferred.
- Excellent communication skills and a friendly, approachable demeanor.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Ability to remain calm under pressure and handle high-volume situations effectively.
- Well-groomed, professional appearance, with attention to detail in attire and personal presentation.
- Flexibility to work evenings, weekends, and holidays as required.
- Passion for hospitality and creating memorable guest experiences.
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Experience:
- Restaurant experience: 1 year (Preferred)
Ability to Commute:
- Ridgway, CO 81432 (Required)
Ability to Relocate:
- Ridgway, CO 81432: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25