Front Office Representative

Department: The One Agency

Location: Santa Ana, CA

Compensation: $17.50 - $25.00 / hour

Description


Job Title: Front Office Representative
Company: The One Agency
Location: Santa Ana,CA



Job Description:

We are seeking a highly motivated and friendly Front Office Representative to join our dynamic team. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive impression of our organization. Your primary responsibility will be to manage the front desk operations, ensuring that it runs smoothly and efficiently.

Key Responsibilities

• Greet and welcome guests as soon as they arrive at the office


• Answer, screen, and forward incoming phone calls


• Manage the booking and scheduling of appointments for staff and clients


• Maintain the cleanliness and organization of the reception area


• Handle incoming and outgoing mail and packages


• Assist with administrative tasks such as filing, data entry, and office supply management


• Provide general information and assistance to clients and visitors regarding company services and policies

Skills, Knowledge and Expertise

• High school diploma or equivalent; additional qualification as an administrative assistant or receptionist is a plus


• Proven experience as a front office representative or similar role


• Excellent communication and interpersonal skills


• Proficiency in Microsoft Office Suite and office management software


• Strong organizational skills with the ability to multitask


• Ability to handle a fast-paced environment and manage time efficiently


• Professional appearance and demeanor with a customer-oriented mindset

Benefits

• Competitive salary


• Health, dental, and vision insurance


• Retirement savings plan


• Paid time off and holidays


• Opportunities for professional development and advancement


• Supportive and collaborative work environment