What are the responsibilities and job description for the Greeter position at The Onion?
Pay Range: $16.28 tips
Benefits: Meal Discounts, Flexible Schedules (restrictions and waiting periods may apply to the following) 401k, Vacation Pay
Position Overview:
The Greeter is the Guest’s first impression of the restaurant; therefore, professionalism, a friendly and welcoming demeanor, and an efficient manner is critical in determining whether the Guest will become a loyal customer. The Greeter orchestrates the flow of seating and thereby greatly influences the sales volume of the restaurant.
Responsibilities:
- Upholds company mission and philosophy.
- Greets Guests promptly and seats Guests efficiently in accordance with the standards and procedures in the Greeter Workbook.
- Answers the telephone and directs calls in a friendly, efficient manner.
- Promotes sales. Has a thorough understanding of the restaurant’s products.
- Maintains wait list effectively to ensure Guests are taken care of in an efficient and accurate manner. Seats Guests within timing standards.
- Performs setup and side-work duties in an efficient and accurate manner. Helps to maintain cleanliness of restaurant.
- Works as a member of the team to serve Guests. Maintains positive, upbeat, and energetic attitude toward Guests and coworkers. Assists others whenever able, including bussing and resetting tables.
- Maintains highest standards of hygiene and sanitation. Follows Health Department standards for hygiene and safe food handling. Maintains current Food Handlers Permit.
- Works toward ensuring profitability by controlling waste, promoting sales, and ensuring all items ordered are rung in.
Skills and Qualifications Required:
- Excellent physical coordination.
- Attention to detail.
- Courteous and Guest First attitude. Team player.
- Organized. Leadership ability (Coordinator position): initiative and sound decision making.
- Dependable and reliable.
- Flexible schedule, when necessary.
- Personal cleanliness.
- Good verbal communication. Must be able to speak, read, and understand English. Must be able to complete simple mathematical calculations and handle money.
Physical Requirements:
- Able to move throughout all areas of the restaurant.
- Able to climb ladders and stairs.
- Stamina; able to stand for long periods.
Salary : $16
