What are the responsibilities and job description for the Seasonal Neighborhood Program Coordinator position at The Open Door?
Organizational Mission: Ending local hunger through access to healthy food.
Background: The Open Door is a hunger relief agency that serves Dakota County, MN through 4 programs: Pantry, Neighborhood Programs, Garden to Table & Mobile Lunchbox.
Position summary
The Seasonal Neighborhood Program Coordinator (SNPC) is responsible for supporting and assisting the successful execution of multiple community-based food distributions designed to increase access to fresh and healthy food. This is a client-facing position and will be critical in ensuring a dignified experience for clients and a fulfilling experience for volunteers.
The SNPC will work with the Neighborhood Program Team & Neighborhood Program Lead to support volunteers, engage in community outreach, and serve as a liaison to communities across multiple programs. The position will work at a variety of locations in the community, including Pop Up Produce stands, Mobile Lunchbox sites, Garden to Table sites and Neighborhood Program sites as well as supporting onsite operations.
This position is located in an industrial setting with fluctuating temperature ranges, and involves lifting, loading, and driving vehicles. The position ensures all clients are served in a dignified, respectful, and non-judgmental manner. They work within the guidelines, policies and mission of the organization and will be accountable and responsible for specific projects as assigned.
Primary Duties & Essential Responsibilities
- Support the day-to-day operation of the Mobile Lunchbox Program as needed.
- Support volunteers & gardeners at 8 garden locations as needed.
- Interact with clients, donors and volunteers in a professional, grateful & respectful manner.
- Maintain client, volunteer, and organizational confidentiality at all times.
- Support volunteers during daily operations and assist in on-the-job volunteer training. Give clear and positive directions to volunteers when necessary.
- Receive, sort, stock, load and store food inventory and donations.
- Track & record food shelf data in Excel spreadsheets and other databases.
- Maintain the cleanliness and organization of facilities. This includes cleaning, breaking down boxes, carrying out trash and keeping work areas clutter-free.
- Maintain and promote positive relationships with site partners.
- Perform other duties associated with the orderly operation of the food shelf.
- Adhere to and actively promote the mission and values of the organization.
- Adhere to safety procedures & policies at all times.
Experience and Skills
- High School Diploma or GED
- Volunteer support experience preferred
- Customer service experience preferred
- Sound computer skills including MS Office and Google Suite
- Ability to work flexible hours
- Access to a vehicle, valid driver's license, and good driving record
- Bilingual preferred (Spanish)
- Ability to lift 40 pounds
- Ability to kneel, bend and twist
Ideal Competencies
- Strong desire to eradicate hunger in Dakota County
- Strong appreciation of volunteers and their value
- Strong organization and prioritization skills
- Strong problem solving and group work leadership skills
- Comfort interacting with people of all ages and cultural backgrounds
- Ability to work independently and as part of a team
- Effective oral and written communication skills
Work Schedule
The Seasonal Neighborhood Program Coordinator will maintain a flexible work schedule with some evening or weekend availability as requested with multiple week notice. Typical weeks will be Monday-Thursday 9a-5p, Friday 9a-3p but varies based on Neighborhood program schedule.
Benefits
- Paid Time Off – 4 days
- Paid Holidays – May 26, June 19, July 4
