What are the responsibilities and job description for the Food Pantry Assistant position at The Open Link?
Food Pantry Technician
Who we are:
The Open Link, a non-profit, multi-service agency serving the greater Upper Perkiomen Valley, provides services and programs that help, educate, and empower, as well as opportunities that promote socialization and volunteerism for people of all ages to lead healthy and productive lives. The Open Link runs the area's food pantry, Senior Center, Meals on Wheels Program, High School diploma preparation and testing and children's summer feeding program. We are committed to fostering an organizational culture of diversity and inclusion and strive to be a welcoming workplace where unique characteristics, skills and experience are respected, valued, and celebrated.
The Position:
The Open Link is seeking a Pantry Assistant. This position is ideal for someone who loves helping others, likes being with diverse groups, can do physical work like lifting boxes over 25lbs and enjoys having a variety of tasks each day. Essential duties and responsibilities of the Food Pantry Assistant include transporting food, picking up from grocery partners, food drives and other sources, entering items into SmartChoice Food Pantry Software, and providing customer service during food distribution and delivery. They support the Food Pantry Coordinator in maintaining the overall pantry function.
Customer Service Duties:
- Maintaining exemplary customer service to clients, donors, and volunteers of the organization
- Interacting with clients, answering questions, resolving issues as they arise
- Supporting staff and volunteers during food distribution when needed
Transportation:
- Delivering pantry items to senior communities
- Transporting food from various sources including retailers, other pantries, food drives and farms
- Safe handling of food while in transport
- Must have a valid Driver's License and be able to drive a transit van for food pick-up
Inventory Management:
Along with pantry staff maintain and manage food inventory and pantry storage space:
- Stocking shelves
- Scanning/Inventorying product for distribution
- Checking inventory for accuracy
- Accepting donations with proper protocol
- Sorting/Managing donations (dry goods and produce) for inventory
Functional Duties:
- Assist pantry staff with daily restock and pantry maintenance.
- Assist with rotation and distribution of food in a timely manner.
- Manage food pantry inventory using SmartChoice Food Pantry Software.
- Practice all food safety measures for food handling
- Lift, stacking and moving cases of food to maintain pantry operation and space
- Perform related duties as assigned by supervisor
- Maintain compliance with all company policies and procedures
Education and/or Work Experience Requirements:
- Proficient verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Computer proficiency (MS Office – Word, Excel and Outlook)
- Must be able to work in a fast-paced environment, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- High school diploma or GED required
- Valid Driver’s License is required
- Ability to lift and carry over 25lbs.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- 403(b) matching
- Dental insurance
- Paid time off
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Application Question(s):
- Work between 25-30 hours per week between the hours of 9am-3pm - Monday through Friday
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $16