What are the responsibilities and job description for the Overnight Clinical Support Specialist position at the opening with Catholic Charities?
The heart of our mission is to demonstrate Christ’s love and justice by caring in faith for the human family. We change lives by helping and employing people of all backgrounds.
The Overnight Clinical Support Specialist is responsible for providing overnight supervision and support of residents at 5 Door Recovery and providing thorough communication with the treatment team. Services delivered must be consistent with state and federal regulations, the established care delivery model, and the general operating philosophy and agency values.
We offer a starting wage of $18.65 with a full-time benefits package.
This position is Monday's, Tuesday's, and Wednesday's from 8:00 pm to 8:00 am. It is a 36 hour per week position.
Benefits:
- Health
- Dental
- Vision
- Life, AD&D, Long Term Disability
- Short Term Disability (working 20 hours)
- Accident, Critical and Hospital Indemnity Insurnace (working 20 hours)
- FSAs and HSA
- 403(b) Retirement Plan (with 6% company match after 1 year)
- PTO (working 20 hours)
- 10 Holidays (working 20 hours)
- Employee Referral Program
Overnight Clinical Support Specialist Principal Accountabilities
- Provides a welcoming, positive, and supportive presence for all residents, demonstrating interest in and availability to residents.
- Follows infection control (COVID-19) guidelines and ensures that residents follow guidelines as well.
- Administers urinalysis and breathalyzer tests to residents as needed.
- Answers main door and telephone; monitors residents’ bags and mail for contraband; monitors residents’ breaks taken outside, and monitors outside cameras for suspicious activity
- Provides medication monitoring and related documentation; dispenses medications to residents and accurately records; assists the medical case manager in checking in medications and creating Medication Administration Records.
- In accordance with established documentation guidelines, documents for each resident in End of Shift Summaries and individualized Daily Notes observations of residents’ attitudes toward treatment and recovery, interactions with peers, compliance with rules and regulations, and other relevant information; completes discharge documents when a resident either voluntarily or involuntarily terminates services.
- Performs assigned housekeeping and maintenance activities including serving meals, loading dishwasher/sanitizer, sanitizing high-touch surfaces and participates in the inspection of residents’ rooms for cleanliness and contraband.
- Performs informal counseling with residents as needed and documents appropriately.
- Ensures that residents are aware of program expectations and scheduling, providing prompts and encouragement to residents who are not following expectations; responsible for discipline and issuing violations if necessary.
Overnight Clinical Support Specialist Qualifications
- High school diploma or equivalent required.
- Certified Recovery Coach or Certified Peer Support Specialist credential preferred, but not required.
- Valid driver’s license, automobile, and sufficient insurance to meet agency requirements unless exempted prior to employment.
- Familiarity with co-occurring disorders, i.e., mental health substance use disorders, and general recovery principles.
- Strong leadership, problem-solving, and crisis management skills.
- Demonstrated skills in active listening and supportive counseling with positive, professional communication skills, both verbal and written.
- Clear understanding of boundaries related to personal recovery, 12-step self-help, and professional treatment.
- Solid time management and organizational skills.
- Ability to work both independently and as a member of a team.
- Familiarity with Electronic Health Records preferred.
- Bilingual, especially Spanish-speaking abilities preferred.
Overnight Clinical Support Specialist Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit or stand for extended periods and to move quickly between tasks.
- Ability to hear and converse on the phone and in person.
- Ability to see fine print and to use the computer.
- Ability to safely lift of 25 pounds
- Ability to bend/twist and crouch when performing various job tasks.