What are the responsibilities and job description for the Senior Associate, Software Engineering - ServiceNow position at The Options Clearing Corporation?
What You'll Do :
This role provides expertise in implementing and supporting various third-party software packages in support of OCC's clearing and enterprise business systems. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical recommendations to help achieve objectives. This role requires some experience in Agile frameworks with practical experience in an Agile role at either the program or team levels with demonstrated ability to adopt agile principles, mindset, and methodologies. This role will coach team members and advise teams, product owners, and business stakeholders on agile practices.
Primary Duties and Responsibilities :
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto)
Proactively identify and mitigate risks using Agile best practices and project data
Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives
Support efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work
Assist with internal and external communication, improving transparency, and information radiation
Implement and manage monitoring technologies for software, server, and network platforms
Resolve configuration-related problems
Assist production support and development staff in debugging application defects
Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality
Lead / facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes
Assists Production Support by providing advice on system functionality and fixes as required
Supervisory Responsibilities :
None
Qualifications :
The requirements listed are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
Required] Foundational understanding of Agile and scaling Agile practices for multiple teams
Required] Demonstrated experience using planning and project management tools like Jira & Confluence
Required] 3 - 5 years' experience in roles that help deliver technology improvements, road mapping and product development
Required] A creative, technical expert who possesses business acumen to help create innovative and modern products for our users
Required] A leader who will develop customer-focused and innovative solutions to complex problems inspiring stakeholders and supporting a robust product strategy
Required] Strong presentation and communication skills
Required] Strong analytical skills with an interest in designing innovative solutions
Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel
Technical Skills :
Required] Project planning tools like MS Project, ServiceNow or Jira Plans
Required] ServiceNow platform experience
Required] Confluence administration and Jira reporting are preferred
Required] Basic understanding of IT infrastructure and IT systems design
Preferred] Familiarity within a ticketing system such as ServiceNow
Required] Experience working as Business Analyst on building Product teams or working with teams to move towards a Product mindset
Required] 1-3 years working in role as Software Developer, Product Owner, Project Manager, Business Analyst, Customer Service and Relationships, Agile Scrum Master or Agile Coach
Required] 1-3 years working as a business or system analyst (BA / SA)
Education and / or Experience :
Required] BS degree in Computer Science, similar technical field, or equivalent practical experience
Certificates or Licenses :
Preferred]other low-code / COTS implementation certifications are desired
About Us
The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.
What We Offer
A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include :
- A hybrid work environment, up to 2 days per week of remote work
- Tuition Reimbursement to support your continued education
- Student Loan Repayment Assistance
- Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
- Generous PTO and Parental leave
- Competitive health benefits including medical, dental and vision
Benefits
A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include :
Visit https : / / www.theocc.com / careers / thriving-together for more information.
Compensation
Salary Range
86,700.00 - 105,800.00 - 124,900.00 USD Annual
Incentive Range
6% to 10%
This position is eligible for an annual discretionary incentive compensation award, for which the target range is listed above (see Incentive Range ). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance.
Step 1
When you find a position you're interested in, click the 'Apply' button. Please complete the application andattach your resume.
Step 2
You will receive an email notification to confirm that we've received your application.
Step 3
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.
For more information about OCC , please click here.
OCC is an Equal Opportunity Employer
Salary : $105,800 - $124,900
