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Patient Services Specialist for Advanced Urology Associates in N Portland

The Oregon Clinic
Portland, OR Full Time
POSTED ON 3/23/2025
AVAILABLE BEFORE 5/22/2025

Love what you do! 

At The Oregon Clinic, we value being a positive and supportive workplace so our employees can enjoy what they do best – serving our patients and our community. We are seeking a full-time Patient Services Specialist for our busy Advanced Urology Associates Clinic at Emanuel in North Portland. You will work with exceptional physicians who value their team and working together to help our patients get the best possible care.  

Our busy practice receives a high volume of patient appointments and calls, and we are searching for an experienced candidate with a friendly demeanor, great positive attitude, and customer-focused work ethic. Candidates must be detail-oriented, strong at multitasking and dedicated to high quality patient care. 

Primary duties include welcoming and greeting patients, collecting co-pays, obtaining and completing insurance information, answering phones, scheduling new and existing patient appointments, scanning, updating records, and other duties as assigned. 

Workdays will be Monday-Friday, (8:00 am - 5:00 pm)

Hiring pay based on open position, experience, and credentials:

  • Level I - $19.18- $25.96 per hour.
  • Level II - $21.10 - $28.55 per hour.
  • Level III - $23.21 - $31.41 per hour.

Placement within levels based on specialty group, experience, additional duties.

Medical, Vision, and Rx Insurance is 100% paid for by The Oregon Clinic for full-time employees.

Qualifications:

  • Minimum of 1 year of medical front office experience in a specialty clinic is strongly preferred. Specialty experience is a plus! 
  • Prior EMR experience is preferred; EPIC experience is a plus!
  • Excellent customer service skills
  • Excellent attendance and work ethic
  • Positive attitude and desire to be a team player.
  • Ability to communicate professionally and effectively with patients, staff, and providers.
  • Strong commitment to patient care and privacy guidelines.

Additional Benefits:

  • Generous Paid Time Off (PTO) 8 paid holidays
  • Generous 401(k) retirement plan
  • Flexible Spending Account 
  • Robust Wellness Programs
  • Pet Insurance
  • 70% of Tri-Met pass covered
  • Lots of discounts to local stores and activities

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Our Commitments:

  • Diversity, Equity, & InclusionWe are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. We show respect for all people through our words and actions.
  • A safe workplaceWe are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.

Salary : $19 - $26

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