What are the responsibilities and job description for the Dining Room Manager position at The Original Pancake House?
The Original Pancake House is seeking an enthusiastic and passionate manager to oversee the dining room operations of its Williamsville, NY location. This position will be responsible for ensuring a positive customer dining experience and managing the front of house staff. To be successful in the role, a candidate requires good management skills and a passion to deliver outstanding customer experience. 5 years in restaurant operations is required.
Primary Responsibilities:
- Develop and manage a high performing team of hosts, servers, and bussers
- Ensure a positive customer dining experience
- Develop and oversee effective processes within the dining room
- Develop and maintain the OPH Way
- Coordinate with the BoH Manager that ensure the delivery of a high-quality product and a positive work environment
- Monitor and Manage Labor Costs
Management Responsibilities:
- Provide training, coaching, and performance management to improve levels of performance
- Communicate decisions and policies in a way that establishes understanding and commitment
- Fully understand Company's policies and procedures. Act in accordance with all company policies and explain them to associates
- Create and maintain an environment of teamwork and associate engagement
Job Type: Full-time
Pay: $60,400.00 - $72,000.00 per year
Benefits:
- 401(k)
- Paid time off
Shift:
- Day shift
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $60,400 - $72,000
