What are the responsibilities and job description for the Massage Therapist position at The Osthoff Resort?
Job Purpose:
The Osthoff Resort, a Four Diamond lakeside resort, and a Top 100 Spas of America, located in Elkhart Lake Wisconsin, is currently seeking a Licensed Massage Therapist. The Massage Therapist will administer therapeutic, professional massages to our guests. Life-work balance is important to us, so we offer full or part time employment opportunities and flexible scheduling. Education reimbursement up to $9,000 available with a 3-year commitment, even if you’ve graduated years ago. Applicants must have a thorough knowledge of numerous massage modalities and be willing to train in our spa’s specific massage offerings.
Duties and Responsibilities:
- Be on time for your shift, prompt with each appointment, and perform services within the appropriate time allotted for the service.
- Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
- Effectively inform and educate our guests about specific wellness concerns.
- Be flexible with your schedule, supporting the needs of the spa.
- Properly care for equipment and use proper amounts of product to assist with cost controls.
- Have complete knowledge and understanding of all services and products offered.
- Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
- Perform prep work, properly clean and restock rooms as required.
- Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
- Actively promote the spa, treatments, services, and retail. As well as programs, promotions and/or discounts available.
- Handle guests’ questions and concerns professionally and courteously.
- Provide accurate, appropriate, and immediate responses to all request by guests.
- Regularly attend, participate in and support training and staff meetings for the spa.
- Possess the ability to work without direct supervision.
- Maintain a positive attitude and contribute toward a quality work environment.
- Assist in all areas of spa operation as requested by management.
- All other duties as assigned.
