What are the responsibilities and job description for the Host/Hostess position at The Other Place?
Job Overview
We are seeking a friendly and organized Host/Host to join our team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibilities will include greeting guests, managing reservations, and ensuring a smooth flow of service in our restaurant. A passion for hospitality and excellent customer service skills are essential to succeed in this position.
Duties
- Greet and welcome guests as they arrive, ensuring a warm and inviting atmosphere.
- Manage seating arrangements and reservations efficiently to optimize guest flow.
- Communicate with the kitchen and wait staff to coordinate timely service.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations.
- Assist guests with any inquiries or special requests during their visit.
- Maintain cleanliness and organization of the host/host area.
- Utilize POS systems, such as Aloha POS, to manage reservations and guest information effectively.
- Collaborate with team members to ensure exceptional service delivery throughout the dining experience.
Qualifications
- Previous experience in a hotel or restaurant environment is preferred but not required.
- Strong customer service skills with a focus on hospitality.
- Ability to communicate effectively with guests and team members.
- Familiarity with POS systems is a plus; experience with Aloha POS is highly desirable.
- Excellent phone etiquette and interpersonal skills.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others are essential traits for success in this role.
Join us as we create memorable experiences for our guests through exceptional service!
Job Type: Part-time
Pay: From $12.50 per hour
Expected hours: 10 – 15 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Ankeny, IA 50021 (Required)
Ability to Relocate:
- Ankeny, IA 50021: Relocate before starting work (Required)
Work Location: In person
Salary : $13