What are the responsibilities and job description for the Counter Attendant position at THE OUTSIDER?
Does interacting with people give you energy? Do you love making people happy and affirming EVERYONE should be treated equally with your actions each day? Do you believe that a small team of skilled people can absolutely reliably service guests with great food, quickly, and with an infectious positivity? Do you wake up ready to tackle the day when good communication is paramount and an attention to cleanliness and best practices is the rule not the exception?
Great, So do we! Counter Attendants at The Outsider grow positivity in Manistee, reach out if you are interested.
Role includes:
- Following best practices as established by the General Manager, including those regarding cleaning, packaging, presentation, and food safety.
- Practicing good personal hygiene, including showering before work and washing hands routinely throughout the day.
- Working as a team and communicating effectively with other areas of the operation.
- Cleaning and monitoring the front of house equipment, including the drink machines, coolers, coffee machine, etc.
- Maintaining a positive attitude and pleasant disposition while communicating with guests..
- Striving to satisfy the needs of every guest.
- Following best practices when dealing with difficult guests, and reporting any guest issues to management.
- Communicating allergy risks to the cook.
- Observing the flow of food through the front of house, and reducing cross contamination and pathogen risk.
- Developing and maintaining a knowledge of the point of sale system.
- Answering phone calls and preparing delivery orders, including drinks, napkins, and sauce cups.
- Delivering orders to guests, and using the PA system to call out orders as needed.
- Being receptive to training opportunities.
- Collaborating with management on event ideas, and front of house best practices.
Schedule:,
Min 25 hours per week.
